Transport Co-Ordinator

Reed Boardall Group; York and North Yorkshire; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Additional leave scheme

Refer a friend scheme £600

Company pension

Cycle to work scheme

Free on-site parking

Health & wellbeing programme

Comprehensive onboarding and training

Job summary

Reed Boardall Group is seeking a Transport Coordinator to support our busy transport operation. The role involves coordinating loads, ensuring timely departures, and keeping customers informed.

You will work four on four off days (0600-1800) and be trained across key areas of the traffic function, with accountability focused per shift so you can own your area and drive real results. We offer a salary up to £35,000 per annum, plus a benefits package and on-going training to help you develop

Qualifications

• Proficiency in general IT systems and applications in a fast-paced environment.
• Ability to manage workloads, time and work under pressure.
• Excellent teamwork and collaboration across all levels.
• Excellent telephone communication skills.

Responsibilities

• Despatcher: set loads in motion, ensure on-time departures and correct paperwork.
• In-Transit: monitor deliveries, detect delays early and update customers.
• Inbound Communications: handle driver, depot and team queries promptly.
• Confirmer: confirm drivers and deliveries for the next day to reduce last-minute changes.
• Despatcher: ensure loads leave on time with correct vehicle and instructions to hit OTIF targets.

Skills

IT systems

Time management

Teamwork

Telephone skills

Job description

Job Description:

Ready to take the wheel and help drive excellence at Reed Boardall Transport?

We’re on the lookout for a passionate Transport Coordinator to join our fast-paced, friendly team, working at the heart of our transport operation to keep our customers moving.

Whether you’re an experienced coordinator or eager to kick-start your career in transport, we’d love to hear from you!

Depending on experience, the salary range we can offer:

Days – Up to £35,000.00 per annum

What does the role include?

Working 4 on 4 off days, 0600-1800, our traffic function runs like a finely tuned engine, powered by a team of coordinators who each take the wheel on a key part of the operation.

We’ve divided our function into five core areas of focus:

Despatcher, In-Transit, Depot Chaser, Confirmer, and Inbound Communications.

You’ll be trained across all five, giving you the skills and confidence to handle every aspect of the traffic process, but here’s the best part, you’ll only focus on one core accountability per shift, allowing you to fully own your area, make an impact, and drive real results!

Each role has its own challenges and rewards:

Depot Chaser

Keep things moving! You’ll help drivers spend as little time as possible at depots, improving productivity, customer engagement, and communication on-site.

In-Transit Chaser

Stay one step ahead. You’ll monitor deliveries, spot potential delays early, and update customers to keep everything running smoothly and on time.

Inbound Communications

Be the voice of the operation. You’ll handle incoming queries quickly and accurately, keeping information flowing between drivers, depots, and teams.

Confirmer

Plan for success. You’ll confirm all drivers and deliveries for the next day, ensuring clear communication, fewer last-minute changes, and stronger team alignment.

Despatcher

Set the day in motion. You’ll make sure every load leaves on time, with the right vehicle, paperwork, and instructions, helping us hit those key DOT and OTIF targets.

Benefits of working for RBT:

• Additional leave scheme
• Refer a friend scheme worth £600
• Company pension
• Cycle to work scheme
• Free on-site parking
• Health & wellbeing programme
• Comprehensive on-boarding & training process

Your Future Development:

You won’t just learn the role, you’ll learn the business.

Through your onboarding and ongoing training, you’ll get the chance to build knowledge across every part of our transport operation, including:

• Compliance and legal processes
• Vehicle maintenance and defect resolution
• Operational issue management to support customer success
• Our Transport Management System and reporting tools

Essential Experience / knowledge/skills:

• Proficiency in general IT systems and applications in a fast-paced environment.
• Skill in managing workloads, time, and working well under pressure.
• Excellent teamwork skills, and the ability to collaborate effectively with colleagues across all levels.
• Excellent telephone communication skills with the ability to handle calls confidently and professionally

Desirable experience / knowledge:

• Knowledge of HGV transport
• International transport manager CPC (certificate of professional competence)
• Understanding and previous experience with ESS system.
• Experience with driver hours and EU regulations.

Additional benefits:

• DCPC Training
• Cash Health Plan
• Length of service awards (including vouchers and enhanced pay)
• Driver Scoring Prizes
• Paid Breaks
• Colleague Contribution Bonus
• Holiday Purchase Scheme
• Employee Assistance Programme
• Christmas benefits
• Continuous training
• Free onsite parking
• Stonegate Pubs Discount (20%)

Equal opportunities Statement

Reed Boardall is an equal rights employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion, or age. This person spec is designed to help members of interviewing panels judge the qualities of interviewees in a systemic and consistent was and in accordance with RB’s equal and diversity policy

Please note that in accordance with our Recruiting Policy (1.14) we do conduct Basic Disclosure and Barring Service (DBS) checks.