Transport and Operations Administrator

Bouden Coach Travel; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Bouden Coach Travel seeks a detail-oriented Operations Administrator to support sales and transport managers. The role includes data entry, managing office correspondence, and providing clerical support across departments. A proactive attitude and strong organisational skills are essential, making this role vital for seamless operations. Enjoy working in a dynamic environment with varied tasks during the busy season.

Qualifications

• Proven experience in an administrative role preferred.
• Strong organisational skills with the ability to prioritise tasks effectively.

Responsibilities

• Perform data entry tasks accurately and efficiently.
• Manage office correspondence, ensuring professional communication.
• Organise and maintain filing systems for easy retrieval.

Skills

Data Entry

Organisational Skills

Interpersonal Skills

Microsoft Proficiency

Education

Experience in Administrative Role

Tools

CRM Systems

Sage

Job description

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Master of Many Hats | Sales, Ops, Transport Management & Herding Humans | Basically, if it needs sorting, I’m on it (Coffee first though )

Company Description

Bouden Coach Travel is a chauffeur and coach travel company based in Birmingham. With a vast fleet of vehicles of all sizes and styles, they offer standard, executive, and luxury travel services. From luxury chauffeur cars to minibuses and 72 seater coaches, Bouden Coach Travel caters to corporate events, executive airport transfers, disaster recovery, chauffeur services, and shuttle services.

Role Overview

We are seeking a highly organised and detail-oriented Operations Administrator to join our team. The ideal candidate will play a crucial role in supporting the transport manager and sales manager by providing administrative support and managing various clerical tasks. This position requires proficiency in data entry, excellent phone etiquette, and familiarity with office software including Microsoft, CRM systems and preferably Sage or other accounting software.

Duties

• Perform data entry tasks accurately and efficiently to maintain up-to-date records.
• Manage office correspondence, including emails and phone calls, ensuring professional communication at all times.
• Organise and maintain filing systems for easy retrieval of documents.
• Provide clerical support to various departments as needed, ensuring seamless operations across the organisation.

The role will offer a lot of varied tasks and a can do positive attitude is a must. You must be able to work well under pressure as you will be joining us in peak season.

If you are the kind of person who can jump from one task to another but remain organised this is for you.

We work closely with other operators and suppliers and so you will need to build good relationships both internally and externally.

A day in this role may include using accounting software to upload purchase invoices, booking in routes for contractual clients or private hires, calling clients to ensure their booking details are correct, subcontracting jobs to other operators - you really will learn it all.

Requirements

• Proven experience in an administrative is preferred.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Proficiency in data entry with a high level of accuracy.
• Familiarity with accounting software is an advantage, but not essential.
• Competence in using Microsoft programs.
• Excellent phone etiquette and interpersonal skills for effective communication with colleagues and clients.
• Experience in a PSV transport or logistics function would be highly advantageous.

If you are a proactive individual with a passion for administration and operations, we encourage you to apply for this exciting opportunity to contribute to our team's success.

Please note: we are not currently offering VISA sponsorship or part-time/remote working. This is a full time, on-site role and the office hours are 08:00am until 16:30pm Monday to Friday.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Truck Transportation

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