Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Transport Allocator for our site in Wimborne, who's as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Jewson are looking for a Transport Allocator to join the supportive and successful team at their Wimborne site.
Overall Purpose Of Role
To coordinate, allocate and optimise the day-to-day delivery network across the Cluster, ensuring customer orders are delivered safely, efficiently and cost-effectively. The role supports operational excellence through effective transport planning, resource utilisation, compliance monitoring and proactive communication with branches, drivers and transport colleagues.
The Transport Allocator plays a key role in delivering excellent customer service by maximising vehicle capacity, maintaining compliance with transport legislation and Operator Licence requirements, and supporting continuous improvement across transport operations.
Working Hours
7am-4.30pm Mon-Fri, and every other Sat 8am-12pm
Key Responsibilities
- Allocate and plan customer deliveries to ensure delivery commitments and service levels are achieved.
- Maximise fleet utilisation and delivery capacity while maintaining operational efficiency.
- Work closely with branches to understand customer requirements and manage changing priorities.
- Proactively identify and resolve delivery issues before they impact customers.
- Support the achievement of OTIF (On Time In Full) performance targets.
- Communicate effectively with drivers, branch teams and transport colleagues to ensure smooth daily operations.
- Produce efficient daily delivery schedules and vehicle allocations.
- Plan branch transfers, stock movements and inter-branch deliveries in the most cost-effective manner.
- Monitor fleet capacity and recommend opportunities to improve utilisation.
- Support continuous improvement initiatives to enhance delivery performance and transport efficiency.
- Assist with analysis of failed, delayed or compromised deliveries and identify corrective actions.
- Ensure transport operations are conducted in accordance with Operator Licence requirements and relevant legislation.
- Maintain accurate records and support transport compliance audits.
- Collaborate with neighbouring clusters and transport teams to optimise resource availability and customer outcomes.
- Maintain accurate information across all transport systems, databases and reporting tools.
- Produce and support reporting on transport KPIs and operational performance.
- Support the Local Transport Manager with planning analysis, capacity reviews and network optimisation.
- Ensure transport-related documentation is completed, stored and maintained appropriately.
- Support regional and divisional initiatives relating to transport, compliance and operational excellence
- Escalates significant customer service, compliance or capacity risks to the Local Transport Manager.
- Monitor and promote effective use of Delivery Management Systems and transport processes.
- Escalate compliance, vehicle or driver concerns appropriately.
- Support the business in maintaining high standards of safety, wellbeing and environmental performance.
- Ensure all transport administration is completed accurately and within required timescales.
- Promote a positive safety culture and adherence to company policies and procedures.
Required Skills And Experience
- Previous experience in transport planning, logistics coordination or fleet scheduling.
- Strong geographical knowledge and route planning capability.
- Understanding of transport legislation and Operator Licence requirements.
- Excellent organisational skills with the ability to prioritise competing demands in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Ability to build effective working relationships across multiple functions.
- Excellent communication skills, both verbal and written.
- High attention to detail and accuracy.
- Proficient in Microsoft Office and transport management systems.
- Resilient, adaptable and able to remain calm under pressure.
- Ability to work independently and collaboratively as part of a wider team.
Desirable
- Experience within the construction, merchanting or distribution sector.
- Knowledge of Delivery Management Systems (DMS) or similar transport planning platforms.
- Experience supporting transport KPI reporting and performance analysis.
- Understanding of EHS and compliance management processes.
What's in it for you?
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognised and valued
- Opportunities to grow your skills and career within our organisation
- Flexible working arrangements to help you balance work and life