Transport Administrator

John Lewis; Weybridge; On-site; GBP 22,000 - 26,000; Full time

Job summary

John Lewis Partnership in Weybridge is seeking a Transport Administrator to support daily operations and project work within the Transport/Delivery team. You will help ensure legal compliance, coordinate with external providers, and uphold high standards of customer service.

The role covers 37.5 hours per week on a 5-week rota, with Monday to Friday 14:00–22:00 and Saturday 10:00–18:00. The successful candidate will work collaboratively to drive continuous improvement and effective handovers

Qualifications

• Excellent PC skills with Google suite and MS Office.
• Experience with transport compliance systems is desirable.
• Strong maths and communication skills.
• Previous administration experience is essential.

Responsibilities

• Undertake administrative tasks relating to Transport and vehicle legal compliance amongst other administration duties.
• Ensure the operation remains legally compliant with adherence to Domestic and EU Driver's Hour regulations.
• Maintain effective relationships with external service providers & internal vehicle maintenance units.
• Monitor customer delivery routes to ensure high levels of customer service are met.
• Communicate with Partners and raise operational issues to Transport/Site Management Teams, providing handovers at end of shift.

Skills

Organisation & planning

Communication (verbal & written)

Maths

IT systems knowledge

Administration experience

Customer service mindset

Tools

Google Docs

Google Sheets

Google Slides

Word

Excel

PowerPoint

Transport compliance systems

Job description

About the role

Our Customer Delivery Operations are a vital part of our business.

Here at the Partnership, our Transport Administrator will take ownership of the department's operational success by assisting site management with daily tasks and project work, supporting continuous improvement initiatives and using your customer experience to be an ambassador of John Lewis and Partners.

Please be aware of the hours required for this vacancy.

Schedule Pattern: 37.5 hours per week across 5 days, on a 5 week rota. Monday-Friday 14:00 - 22:00 & Saturday 10:00 - 18:00.

Key Responsibilities

• Undertake administrative tasks relating to Transport and vehicle legal compliance amongst other administration duties.
• Ensure the operation remains legally compliant with adherence to Domestic and EU Driver's Hour regulations.
• Maintain effective relationships with external service providers & internal vehicle maintenance units.
• Monitor customer delivery routes to ensure high levels of customer service are met.
• Effectively communicating with all Partners and raising operational issues to the Transport/Site Management Teams in a timely manner, providing handovers at the end of your shift.

Essential skills you will need:

• Excellent PC Skills including Google Docs, Google Sheets, Google Slides, Word, Excel and PowerPoint
• Experience with Transport Compliance systems for defective vehicles and driver regulations.
• Maths and very good communication skills, both verbal and written
• Good working knowledge of IT Systems
• Previous Administration experience

Desirable Skills you can bring:

• Very good organisation and planning skills with a good working knowledge of Transport Legislation
• Knowledge of Telematics systems & Route planner

37.5 hours per week across 5 days, on a 5 week rota. Monday-Friday 14:00-22:00, Saturday 10:00-18:00.

The partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.