Driver & Operational Compliance Trainer, Late Shift

John Lewis & Partners; Milton Keynes; On-site; GBP 38,000 - 48,000; Full time

Job summary

John Lewis Partnership is seeking an experienced Driver & Operational Compliance Trainer to assess, coach and develop Partners, apprentices and agency drivers across the distribution network. You will deliver CPC courses, uphold transport policies and ensure compliance with DVSA standards.

Based at Magna Park Milton Keynes with 47.5 hours/week, you’ll lead an assessor/mentor team and help improve driving standards, telematics use, and fuel efficiency while maintaining full legal compliance.

Qualifications

• LGV Cat C+E licence entitlement.
• Driver CPC (DCPC) qualification.
• Comprehensive knowledge of transport compliance legislation and fleet telematics.
• Extensive experience driving large goods vehicles.
• Experience coaching, mentoring, assessing LGV drivers.
• NRI/CPC instructor qualifications or equivalent.

Responsibilities

• Assess transport Partners, apprentices, and agency drivers to ensure compliance with standards.
• Carry out periodic driving assessments for recruitment and retention.
• Deliver Driver CPC courses and inductions following guidelines.
• Promote safe working practices and compliance with transport policies.
• Collaborate with Operational People Managers to identify training needs and SOP updates.
• Maintain training records and DVSA audit readiness; deliver refresher CPD as needed.
• Stay updated on transport legislation and defensive, fuel-efficient driving techniques.
• Lead and develop the Assessor and Mentor team to uphold high standards.

Skills

LGV Cat C+E licence entitlement

DCPC

Transport compliance knowledge

Fleet telematics knowledge

Experience driving large goods vehicle

Coaching/mentoring

NRI/CPC instructor qualifications

Job description

About The Role As the UK’s largest employee-owned business, the John Lewis Partnership isn’t an ordinary workplace. Home to John Lewis & Partners and Waitrose & Partners, we don’t have employees, we have Partners. Everyone shares the responsibility for our success, and everyone shares the rewards. Everything we do is powered by our unique purpose: Working in Partnership for a happier world. We are committed to building a diverse, inclusive, and welcoming environment where every Partner feels valued, supported, and empowered to reach their full potential. Whether you are already an experienced transport trainer or an accomplished LGV driver looking to take the next step in your career, we’ll invest in your growth. Reporting to the CPC and Compliance Training Manager, you will play a vital role in keeping our transport operation safe, compliant, and performing at its best. You will assess, coach, and develop Partners, apprentices, Warehouse to Wheels candidates, and agency drivers across our distribution network, helping elevate driving styles, improve telematics and fuel‑efficiency scores, and maintain full legal compliance.

About The Role As the UK’s largest employee-owned business, the John Lewis Partnership isn’t an ordinary workplace. Home to John Lewis & Partners and Waitrose & Partners, we don’t have employees, we have Partners. Everyone shares the responsibility for our success, and everyone shares the rewards. Everything we do is powered by our unique purpose: Working in Partnership for a happier world. We are committed to building a diverse, inclusive, and welcoming environment where every Partner feels valued, supported, and empowered to reach their full potential. Whether you are already an experienced transport trainer or an accomplished LGV driver looking to take the next step in your career, we’ll invest in your growth. Reporting to the CPC and Compliance Training Manager, you will play a vital role in keeping our transport operation safe, compliant, and performing at its best. You will assess, coach, and develop Partners, apprentices, Warehouse to Wheels candidates, and agency drivers across our distribution network, helping elevate driving styles, improve telematics and fuel‑efficiency scores, and maintain full legal compliance.

At a glance

Partnership Role Title: Driver & Operational Compliance Trainer
Position: This is a Permanent position
Location: Primary Transport, Magna Park 1 NDC, Milton Keynes
Hours of work: Full-time, 47.5 hours per week. Working a late shift, starting from midday onwards, across 5 out of 7 days a week. Please note that this role requires flexibility to work varied shift patterns and travel to other distribution sites and branches across the network as required.

Key Responsibilities

• Assessing all transport Partners, apprentices, Warehouse to Wheels candidates, and agency drivers to ensure they meet the required driving and Partnership standards.
• Carrying out periodic driving assessments, including those for recruitment and agency driver retention.
• Supporting the creation and delivery of Driver CPC courses within governing body guidelines, alongside inductions and toolbox talks.
• Contributing to a safe working environment by adhering to workplace legislative requirements and promoting Partnership transport policies and procedures.
• Working collaboratively with Operational People Managers to identify training needs, communicate operational updates, and maintain Standard Operating Procedures (SOPs) and site technical assessments.
• Maintaining accurate Partner and agency training records in line with legal and DVSA audit requirements, and delivering refresher or compliance CPD training when necessary.
• Maintaining an up-to-date understanding of transport compliance legislation, road/vehicle restrictions (such as ULEZ and LLCS), and defensive, fuel-efficient driving techniques to pass onto trainees.
• Monitoring fleet telematics, compliance, and PDEP scores to reduce incidents, improve department MPG, and strengthen our compliance risk rating.
• Leading and developing our Assessor and Mentor team to ensure consistently high standards across the network.

Essential Skills/experience You'll Need

• LGV Cat C+E licence entitlement.
• Driver Certificate of Professional Competence (DCPC).
• Comprehensive knowledge of transport compliance legislation and fleet telematics.
• Extensive experience driving large goods vehicles, with strong knowledge of commercial vehicles and trailers.
• Experience in coaching, mentoring, assessing, or instructing LGV drivers.
• National Register of Instructors (NRI)/Certificate of Professional Competence Instructor experience
• NRI LGV1 Driving Instructor or Assessor or CPC qualifications

Desirable Skills/experience You May Have

• Previous experience creating and delivering transport training packages.
• Experience working in a management role within a Transport or Distribution environment.
• Qualifications such as PTTLS, AET, Management Certificate of Professional Competence, IOSH Managing Safely, or First Aid.
• Existing NRI approved instructor/assessor status.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

Partnership Level 8