Transport Administrator

Dx Freight; Lower Halstock Leigh; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Life Assurance

Employee assistance programme

Job summary

DX Freight is seeking a Transport Administrator to support traffic and warehousing teams with the accurate flow of information and prompt issue resolution. The role involves extensive liaison with customers and drivers to provide reliable delivery updates.

Applicants should be friendly, hardworking and capable of using Excel proficiently. The company offers strong progression opportunities and a comprehensive benefits package as part of its DX Freight team.

Qualifications

• IT literate with strong Excel skills.
• Experience in traffic, warehousing or logistics operations is preferred.
• Good local geographical knowledge is a plus.

Responsibilities

• Ensure traffic and warehousing operations follow company procedures.
• Assist in on-the-road management through clear communication.
• Handle customer/driver enquiries politely and efficiently.
• Maintain up-to-date delivery information for customers.

Skills

Excel

Warehousing knowledge

Tools

Excel

Job description

Transport Administrator

2026-09-21T00:00:00

Street

Somerset

GB

BA16 0

Any

2026-12-21T03:03:29.313

An exciting new Traffic Clerk opportunity at DX!

All About You

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

Role summary

The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up-to-date delivery information.

Key responsibilities

• Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
• Supporting the on-the-road management of the traffic operation through communication and guidance
• Ensuring all required administrative tasks are completed in line with company requirements
• Dealing with customer / driver enquiries in a polite and effective manner
• Ensure service level targets and KPI's are achieved by maximising fleet utilisation
• IT literate with a high competence in Excel
• Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
• Knowledge of warehousing operations

Additional information on this role

It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.

Benefits

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!