Transport Administrator

ALD & Aggreg8 Solutions; Great Dunmow; On-site; GBP 22,000 - 28,000; Full time

Job summary

ALD & Aggreg8 Solutions is seeking a dedicated Transport Coordinator to plan and coordinate daily transport schedules and material shipments to customer sites. You will ensure accurate order processing, timely deliveries, and strong communication with customers, drivers, suppliers, and internal teams to support smooth operations.

Ideal candidates will have experience in transport planning or administration, with a focus on accuracy, attention to detail, and the ability to adapt in a fast-growing

Qualifications

• Experience in transport planning/logistics, order processing, or administration.
• Experience in aggregates, construction, or haulage is beneficial but not essential.
• Full UK driving licence required due to office location.

Responsibilities

• Plan and coordinate daily transport schedules and deliveries to customer sites.
• Book and enter customer orders onto the company system with accurate records.
• Liaise with customers, drivers, suppliers and hauliers to ensure smooth operations.
• Provide telephone support and general administrative assistance.
• Maintain safe working practices at all times.
• Follow Health, Safety and Environmental policies.
• Be adaptable to a fast-changing environment.
• Undertake other reasonable tasks as directed.

Skills

Transport planning

Order processing

Communication skills

Customer service

Administrative duties

Job description

LOCATION

Barnston

WORKING HOURS

7:30 am – 17:00 Monday to Friday

REPORTING TO

Sales & Transport manager

RESPONSIBLE FOR

None

MAIN PURPOSE/OBJECTIVES OF ROLE

To ensure the efficient planning and coordination of transport activities, supporting the timely delivery of materials and exceptional customer service. The role is responsible for managing transport schedules, processing customer orders, maintaining accurate administrative records, and acting as a key link between customers, drivers, suppliers, and internal departments to support business operations and customer satisfaction.

KEY DUTIES/RESPONSIBILITIES

• Transport Management: Plan and coordinate daily transport schedules, deliveries, and material shipments (including aggregates) to customer sites. Monitor schedules and resolve any transport or order issues.
• Order Processing: Book and enter customer orders onto the company system, maintaining accurate records, delivery notes, and paperwork.
• Communication & Liaison: Liaise effectively with customers, drivers, suppliers, and hauliers to ensure smooth operations. Collaborate closely with the transport and sales teams.
• Customer Service & Administration: Answer telephone calls, respond to customer enquiries, and provide general administrative support to the office and wider team.

• Maintain safe working practices whilst undertaking your duties at all times
• To act in accordance with the company’s Health, Safety and Environmental policies, procedures and practices highlighting any issues appropriately
• Work flexibly and be receptive and adaptable to a changing environment within a fast-expanding Company
• Undertake any other reasonable tasks as directed by management

This list is not an exhaustive list of duties, and you may be liable to undertake such duties as may be reasonably required of you that are within your capability. This job description will be reviewed on a regular basis and subsequently revised and updated from time to time.

THE IDEAL CANDIDATE

• Experience: Previous experience in transport planning, logistics, order processing, or administration is an advantage. Experience within the aggregates, construction, or haulage industry is beneficial but not essential.
• Strong organisational and time-management skills.
• Excellent communication and telephone manner.
• High attention to detail.
• Adaptable & Proactive: Able to work under pressure, manage changing priorities, and maintain a positive, flexible approach in a fast-paced environment.
• Ability to work independently and as part of a team
• Full UK driving licence due to office location