Transport Administrator

Kinaxia Logistics Limited; Essex; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Life Assurance

Company pension scheme

Uniform and PPE

Onsite parking

Cycle to work scheme

Loyalty Awards (5/10/20/30/40 years)

Employee benefits and discounts

Job summary

Kinaxia Logistics Limited in Colchester is seeking a Transport Administrator to support daily transport planning, progressing supplier collections and final depot deliveries to meet customer KPIs. Monday to Friday, on-site at Colchester.

You will handle data entry, maintain accurate documentation, and communicate with internal and external clients to ensure high service levels while supporting a world-class transport operation.

Qualifications

• GCSEs in English Language and Mathematics (or equivalent).
• Experience in transport administration or haulage is desirable.
• Strong data entry and administrative skills.
• Proficient in Microsoft Office packages.
• Able to demonstrate company values: Safe, Talented, Attentive, Reliable.

Responsibilities

• Carry out data entry onto the relevant system, identifying and resolving discrepancies and prepare documentation for movement/transportation of goods to deliver high customer service levels.
• Communicate effectively and in a timely manner to all relevant external and internal clients to maintain the flow of information.
• Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service.
• Complete general administrative duties to deliver a world class service.
• Maintain relevant system by inputting data accurately and reconciling discrepancies to ensure 100% accuracy.
• Update, produce and communicate all business KPI's to monitor service delivery levels.
• Work as part of a team and participate in cross-training to provide effective cover in a colleague's absence.
• Operate high standard of housekeeping and work safely in accordance with health and safety regulations.

Skills

Data entry

Customer service

Communication

Teamwork

Education

GCSEs English Language & Mathematics (A-C)

Tools

Microsoft Office

Job description

Kinaxia are recruiting a Transport Administrator to join their team at their site in Colchester. The successful candidate will be responsible for progressing supplier collections and final depot deliveries in the context of support of the daily transport plan and the performance criteria against customer agreed key performance indicators.

Monday - Friday

Additional benefits:

• Life Assurance
• Company pension scheme
• Full uniform and PPE
• Onsite parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job:

• Carry out the data entry of information onto the relevant system, identifying and resolving any discrepancies and prepare all documentation relating to the movement/transportation of goods in an accurate and efficient manner to deliver high customer service levels;
• Communicate effectively and in a timely manner to all relevant external and internal clients to maintain the key flow of information;
• Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered;
• Complete general administrative duties in an efficient and effective manner to deliver a world class service;
• Maintain relevant system by accurately inputting the required data, in addition to checking and reconciling data where appropriate and identifying and resolving any discrepancies to ensure 100% accuracy
• Update, produce and communicate all business KPI's to monitor service delivery levels;
• Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague's absence;
• Operate a high standard of general housekeeping and work in a safe manner complying with all health and safety regulations in order to maintain a clean, safe and tidy working environment.

Your knowledge and experience:

• GCSE's at grade A-C in English Language and Mathematics (or equivalent)
• Transport industry and systems desirable
• General administration tasks, preferably in the haulage industry
• Supporting a department with general administration tasks
• Working with transport systems, is desirable
• Microsoft packages
• Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
• Safe
• Talented
• Attentive
• Reliable