Transformative Housing Grants & Loans Officer

North East Lincolnshire Council; Greater Lincolnshire; Sur place; GBP 30 000 - 41 000; Plein temps

Résumé du poste

North East Lincolnshire Council is recruiting a Grants and Loans Officer to manage home improvement grants and loans in our Environmental Health & Housing team. The role covers from initial enquiry to completion, including visits, assessments, and funding solutions to help residents live safely and independently.

You will work closely with residents, contractors and partner agencies, ensuring compliance, value for money and accurate records while promoting available schemes and contributing to

Qualifications

• Experience of working directly with customers, managing casework and coordinating projects or services that support vulnerable people.
• Strong organisational skills, excellent attention to detail and the ability to balance competing priorities while maintaining a high standard of customer service.
• Knowledge of housing legislation, housing adaptations, grants, loans or similar support services would be advantageous, alongside experience of financial assessments, contractor management and property inspections.
• Effective communicator who can build positive relationships, handle sensitive situations with empathy and professionalism, and work collaboratively with a wide range of partners and stakeholders.

Responsabilités

• Managing home improvement grants and loans from initial enquiry through to completion.
• Undertake home visits, assess housing conditions and applicants' needs, carry out financial assessments, and identify funding solutions.
• Oversee improvement works, monitor quality and value for money, ensure compliance with legislation and safeguarding requirements, and maintain records.
• Promote available funding schemes and develop positive stakeholder relationships.
• Contribute to continuous improvement of the service.

Description du poste

North East Lincolnshire Council is recruiting a Grants and Loans Officer to manage home improvement grants and loans in our Environmental Health & Housing team. The role covers from initial enquiry to completion, including visits, assessments, and funding solutions to help residents live safely and independently.

You will work closely with residents, contractors and partner agencies, ensuring compliance, value for money and accurate records while promoting available schemes and contributing to