Transformation Team Coordinator

AD WARRIOR; Cirencester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company is seeking a Transformation Team Coordinator to support key change projects and the day-to-day operations of the Alliston Centre. This role involves providing administrative support, ensuring excellent customer service, and maintaining high standards in facilities management. The ideal candidate will have strong interpersonal skills, experience in front-desk roles, and a good educational background.

Qualifications

• Educated to a good standard including A levels in English and Maths.
• Experience in a front-desk administrative role or similar.
• Highly developed interpersonal/customer service skills.

Responsibilities

• Provide administrative and operational support to the Directorate.
• Undertake general reception duties at the Alliston Centre.
• Assist with event booking, coordination, and delivery.

Skills

Interpersonal skills

Customer service

Organisational skills

Attention to detail

Education

A levels in English and Maths or equivalent

Job description

Transformation Team Coordinator

Location: Cirencester

Salary: Grade 4: £22,680 - £25,742 per annum

Hours: Permanent, Full Time 35 hours per week

The Role

Working as a member of the Executive Transformation Team, the post holder will work to support the coordinated delivery of key change and strategic projects, whilst supporting the day-to-day running of the Alliston Centre and Trent Lodge. These spaces are home to Farm 491, The Cirencester Growth Hub, Continuing Professional Development (CPD) and Executive Education and sit alongside the University’s proposed Innovation Village. The role also contributes to promoting University's commercial and academic initiatives supporting excellent customer experience and operational efficiency across a dynamic and collaborative environment.

Key Responsibilities:

• Provide administrative and operational support to the Directorate, assisting the Transformation Director, Strategic Project Manager(s) and wider team in achieving their goals and objectives.
• Undertake all general reception duties at the Alliston Centre, fostering and building a rapport with members and customers, ensuring that customer service and satisfaction are consistently prioritised
• Ensure that all facilities in the Alliston Centre and Trent Lodge are maintained to a high standard
• Assist with all event booking, co-ordination and delivery including room set up and break down. Support the collection and collation of event feedback to inform an improvement strategy.
• Be familiar with the current offerings of the teams to support commercial business growth.
• Handle all enquiries, support promotional activities and signpost enquirers to the appropriate team or resources.
• Work closely with members, tenants and guests to manage and resolve any queries that may arise.
• Develop strong working relationships with the wider University teams to support and develop operational delivery.
• Perform show-rounds for potential customers and visitors.

Skills and Qualifications

• Educated to a good standard to include A levels in English and Maths, or equivalent
• Experience in a front-desk administrative role or similar
• Highly developed interpersonal/customer service skills
• Excellent organisation skills, applying attention to detail and ensuring deadlines are achieved

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.

The University is a Disability Confident and Inclusive Employer, and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the University at this level.

Closing Date: 9 June 2025

Interviews On:20 June 2025