Transformation Team Coordinator

TipTopJob; Cirencester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading university is seeking a member for their Executive Transformation Team in Cirencester. The role involves providing administrative support, managing customer interactions, and ensuring operational efficiency at the Alliston Centre. Ideal candidates will have A levels in English and Maths, along with strong customer service and organizational skills. This is a full-time, permanent position offering a salary between GBP 22,680 and GBP 25,742 per annum.

Qualifications

• Educated to a good standard including A levels in English and Maths.
• Experience in a front-desk administrative role.
• Highly developed interpersonal/customer service skills.

Responsibilities

• Provide administrative and operational support to the Directorate.
• Undertake general reception duties, ensuring customer satisfaction.
• Assist with event booking and delivery.

Skills

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Education

A levels in English and Maths or equivalent

Job description

Location: Royal Agricultural University Alliston Centre, Cirencester

Salary: Grade 4: A GBP 22,680 : A GBP 25,742 per annum

Hours: Permanent, Full Time 35 hours per week

The Role

Working as a member of the Executive Transformation Team, the post holder will work to support the coordinated delivery of key change and strategic projects, whilst supporting the day:to:day running of the Alliston Centre and Trent Lodge. These spaces are home to Farm 491, The Cirencester Growth Hub, Continuing Professional Development (CPD) and Executive Education and sit alongside the Universitys proposed Innovation Village at the RAU. The role also contributes to promoting RAUs commercial and academic initiatives supporting excellent customer experience and operational efficiency across a dynamic and collaborative environment.

Key Responsibilities

• Provide administrative and operational support to the Directorate, assisting the Transformation Director, Strategic Project Manager(s) and wider team in achieving their goals and objectives.
• Undertake all general reception duties at the Alliston Centre, fostering and building a rapport with members and customers, ensuring that customer service and satisfaction are consistently prioritised
• Ensure that all facilities in the Alliston Centre and Trent Lodge are maintained to a high standard
• Assist with all event booking, co:ordination and delivery including room set up and break down. Support the collection and collation of event feedback to inform an improvement strategy.
• Be familiar with the current offerings of the teams to support commercial business growth.
• Handle all enquiries, support promotional activities and signpost enquirers to the appropriate team or resources.
• Work closely with members, tenants and guests to manage and resolve any queries that may arise.
• Develop strong working relationships with the wider University teams to support and develop operational delivery.
• Perform show:rounds for potential customers and visitors.
  
  

Skills And Qualifications

• Educated to a good standard to include A levels in English and Maths, or equivalent
• Experience in a front:desk administrative role or similar
• Highly developed interpersonal/customer service skills
• Excellent organisation skills, applying attention to detail and ensuring deadlines are achieved
  
  

If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website to complete your application.

rau.ac.uk/about:rau/work:for:us

The RAU is a Disability Confident and Inclusive Employer, and we particularly welcome applications from black and minority ethnic candidates as they are under:represented within the RAU at this level.

Closing Date : 9 June 2025

Interviews On: 20 June 2025