Transformation Programme Lead – Tech & Member Experience

THE INSTITUTION OF ENGINEERING AND TECHNOLOGY; Stevenage; Hybrid; GBP 39,000 - 65,000; Full time

Job summary

The Institution of Engineering and Technology (IET) is seeking a Programme Manager to lead two major transformation programmes: Technology Firm Foundations and Member & Customer Experience. This role focuses on balancing technology, people and processes while driving measurable improvements for members and customers.

You will develop a clear programme vision, coordinate across multiple projects, and establish governance and controls. Hybrid working in Stevenage is available.

Qualifications

• Proven experience delivering complex transformation programmes across technology, people and processes.
• Strong stakeholder management and governance skills.
• Experience working in membership, volunteer-led or not-for-profit environments is advantageous.
• Ability to drive organisational change and benefits realisation.

Responsibilities

• Lead two strategically important transformation programmes: Technology Firm Foundations and Member & Customer Experience.
• Develop a programme vision, roadmap and delivery approach.
• Coordinate activity across interconnected projects and stakeholders.
• Establish governance, reporting and programme controls.
• Coach project leads and provide guidance to delivery teams.
• Present updates and insights to senior leaders and governance groups.
• Support organisational readiness and embedding new ways of working.

Skills

Programme management

Stakeholder management

Governance

Organisational change

Leadership

Education

PM qualification

Job description

The Institution of Engineering and Technology (IET) is seeking a Programme Manager to lead two major transformation programmes: Technology Firm Foundations and Member & Customer Experience. This role focuses on balancing technology, people and processes while driving measurable improvements for members and customers.

You will develop a clear programme vision, coordinate across multiple projects, and establish governance and controls. Hybrid working in Stevenage is available.