Transformation Portfolio Director

tsys; Greater London; On-site; GBP 150,000 - 190,000; Full time

Job summary

tsys is seeking a Transformation Portfolio Director to join our Global Enterprise Operations team in London. You will oversee end‑to‑end transformation initiatives, prioritising workstreams, sequencing deliveries and aligning programmes with the enterprise strategy.

You’ll shape the Target Operating Model, guide senior stakeholders, and drive momentum across a complex, matrixed environment. Experience leading large programmes and influencing outcomes without direct authority is essential; a

Qualifications

• Experience leading complex transformation portfolios.
• Ability to design and implement TOMs including OD.
• Proven track record influencing outcomes across stakeholders.
• Strong prioritisation and decision support in ambiguous environments.

Responsibilities

• Lead end-to-end orchestration of Global Enterprise Operations transformation portfolio.
• Facilitate executive-level prioritisation and trade-off decisions.
• Directly lead a subset of strategic transformation programmes.
• Shape and drive elements of the Global Enterprise Operations Target Operating Model.
• Maintain momentum and accountability across initiatives by surfacing risks and ensuring delivery progress.

Skills

Transformation portfolio leadership

Executive stakeholder influence

Target Operating Model design

Delivery without formal authority

Matrixed environment navigation

Job description

Job Posting Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. We're looking for a Transformation Portfolio Director to join our ever evolving Global Enterprise Operations team and help us unleash the potential of every business.

What you'll own as the Transformation Portfolio Director

• Lead the end‑to‑end orchestration of the Global Enterprise Operations transformation portfolio, ensuring initiatives are prioritised, sequenced, and collectively deliverable in a complex, evolving environment
• Facilitate executive‑level prioritisation and trade‑off decisions (quarterly and monthly), translating strategy into clear, actionable portfolio outcomes
• Directly lead a subset of strategic transformation programmes, providing hands‑on oversight to maintain momentum, resolve issues, and ensure delivery of intended outcomes
• Shape and drive elements of the Global Enterprise Operations Target Operating Model (TOM), ensuring alignment between structure, capability, and strategic ambition
• Maintain momentum and accountability across initiatives by challenging sponsorship, surfacing risks early, and ensuring decisions translate into tangible delivery progress

What you’ll bring

• Proven experience leading complex transformation portfolios while directly delivering large‑scale programmes in a matrixed organisation, with exposure to senior leadership (ExCo‑1 / LT level)
• Demonstrated ability to design and implement Target Operating Models, including organisational design (OD), and translate high‑level intent into executable, sustained change
• Strong track record of influencing outcomes and driving delivery without formal authority, particularly across diverse stakeholders and varying levels of delivery maturity
• Highly developed judgement in prioritisation and decision support, with the ability to frame trade‑offs (scope, funding, timing, capacity) and guide senior stakeholders to clear, pragmatic decisions
• Ability to operate effectively in complex, ambiguous environments, bringing structure, pace, and clarity where information, alignment, or delivery confidence may be incomplete

It's a bonus if you have

• Experience working within mixed funding models (e.g. investment‑funded and self‑funded initiatives) and navigating associated delivery and benefits realisation challenges
• A track record of building or uplifting portfolio, programme, or project delivery capability within a function or business unit
• A recognised delivery or transformation certification (e.g. MSP, PMP, SAFe, Lean), applied pragmatically rather than prescriptively

About the team

To learn more about our winning teams, checkoutourworld‑classteamsthatowniteveryday.

What makes a Worldpayer

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer.