Transformation Portfolio Director

Global Payments; Greater London; On-site; GBP 120,000 - 170,000; Full time

Job summary

Global Payments seeks a Transformation Portfolio Director to lead the end-to-end orchestration of the Global Enterprise Operations transformation portfolio. You will prioritise, sequence, and drive delivery in a complex environment, engaging ExCo‑1 / LT level stakeholders to translate strategy into tangible outcomes.

You will shape TOM components, design organisational alignment, and maintain momentum across initiatives, surfacing risks early and guiding sponsorship toward decisive actions that

Qualifications

• Proven experience leading complex transformation portfolios within a matrixed organisation.
• Experience designing and implementing Target Operating Models (TOM).
• Ability to influence outcomes and drive delivery without formal authority.
• Strong judgement in prioritisation and decision support for senior stakeholders.
• Ability to operate in complex, ambiguous environments.

Responsibilities

• Lead end‑to‑end orchestration of the Global Enterprise Operations transformation portfolio.
• Facilitate executive prioritisation and translate strategy into portfolio outcomes.
• Directly lead a subset of strategic transformation programmes with hands‑on oversight.
• Shape and drive elements of the Target Operating Model (TOM).
• Maintain momentum by surfacing risks and ensuring actionable delivery progress.

Skills

Transformation leadership

TOM design

Influence without authority

Prioritisation

Job description

Job Posting DescriptionAre you ready to write your next chapter?Make your mark at one of the biggest names in payments. We’re looking for a Transformation Portfolio Director to join our ever evolving Global Enterprise Operations team and help us unleash the potential of every business.What you’ll own as the Transformation Portfolio DirectorLead the end‑to‑end orchestration of the Global Enterprise Operations transformation portfolio, ensuring initiatives are prioritised, sequenced, and collectively deliverable in a complex, evolving environmentFacilitate executive‑level prioritisation and trade‑off decisions (quarterly and monthly), translating strategy into clear, actionable portfolio outcomesDirectly lead a subset of strategic transformation programmes, providing hands‑on oversight to maintain momentum, resolve issues, and ensure delivery of intended outcomesShape and drive elements of the Global Enterprise Operations Target Operating Model (TOM), ensuring alignment between structure, capability, and strategic ambitionMaintain momentum and accountability across initiatives by challenging sponsorship, surfacing risks early, and ensuring decisions translate into tangible delivery progressWhat you’ll bringProven experience leading complex transformation portfolios while directly delivering large‑scale programmes in a matrixed organisation, with exposure to senior leadership (ExCo‑1 / LT level)Demonstrated ability to design and implement Target Operating Models, including organisational design (OD), and translate high‑level intent into executable, sustained changeStrong track record of influencing outcomes and driving delivery without formal authority, particularly across diverse stakeholders and varying levels of delivery maturityHighly developed judgement in prioritisation and decision support, with the ability to frame trade‑offs (scope, funding, timing, capacity) and guide senior stakeholders to clear, pragmatic decisionsAbility to operate effectively in complex, ambiguous environments, bringing structure, pace, and clarity where information, alignment, or delivery confidence may be incompleteIt’s a bonus if you haveExperience working within mixed funding models (e.g. investment‑funded and self‑funded initiatives) and navigating associated delivery and benefits realisation challengesA track record of building or uplifting portfolio, programme, or project delivery capability within a function or business unitA recognised delivery or transformation certification (e.g. MSP, PMP, SAFe, Lean), applied pragmatically rather than prescriptivelyAbout the teamTo learn more about our winning teams, check out our world-class teams that own it every day.What makes a WorldpayerWhat makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.#LI-LH1