Transformation Portfolio Director

Global Payments Inc.; Greater London; On-site; GBP 120,000 - 170,000; Full time

Job summary

Global Payments Inc. is seeking a Transformation Portfolio Director to lead the Global Enterprise Operations transformation portfolio, prioritising initiatives and sequencing work to deliver measurable outcomes in a complex, evolving environment.

You will work with ExCo-1 / LT level, shape the Target Operating Model, oversee key programmes, manage risks, and drive clear, pragmatic decisions that accelerate delivery across the organisation.

Qualifications

• Experience leading transformation portfolios across large programmes.
• Ability to design and implement Target Operating Models (TOM).
• Influence outcomes and drive delivery without formal authority.

Responsibilities

• Lead end-to-end orchestration of Global Enterprise Operations transformation portfolio.
• Facilitate executive-level prioritisation and trade-off decisions.
• Directly lead a subset of strategic transformation programmes with hands-on oversight.
• Shape and drive elements of the TOM, ensuring alignment with strategy and capability.
• Maintain momentum and accountability by surfacing risks and driving progress.

Skills

Portfolio leadership

Stakeholder management

Decision support

Organisational design

Operating Model

Job description

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Transformation Portfolio Director to join our ever evolving Global Enterprise Operations team and help us unleash the potential of every business.

What You’ll Own As The Transformation Portfolio Director

• Lead the end‑to‑end orchestration of the Global Enterprise Operations transformation portfolio, ensuring initiatives are prioritised, sequenced, and collectively deliverable in a complex, evolving environment
• Facilitate executive‑level prioritisation and trade‑off decisions (quarterly and monthly), translating strategy into clear, actionable portfolio outcomes
• Directly lead a subset of strategic transformation programmes, providing hands‑on oversight to maintain momentum, resolve issues, and ensure delivery of intended outcomes
• Shape and drive elements of the Global Enterprise Operations Target Operating Model (TOM), ensuring alignment between structure, capability, and strategic ambition
• Maintain momentum and accountability across initiatives by challenging sponsorship, surfacing risks early, and ensuring decisions translate into tangible delivery progress

What You’ll Bring

• Proven experience leading complex transformation portfolios while directly delivering large‑scale programmes in a matrixed organisation, with exposure to senior leadership (ExCo‑1 / LT level)
• Demonstrated ability to design and implement Target Operating Models, including organisational design (OD), and translate high‑level intent into executable, sustained change
• Strong track record of influencing outcomes and driving delivery without formal authority, particularly across diverse stakeholders and varying levels of delivery maturity
• Highly developed judgement in prioritisation and decision support, with the ability to frame trade‑offs (scope, funding, timing, capacity) and guide senior stakeholders to clear, pragmatic decisions
• Ability to operate effectively in complex, ambiguous environments, bringing structure, pace, and clarity where information, alignment, or delivery confidence may be incomplete

It’s a bonus if you have

• Experience working within mixed funding models (e.g. investment‑funded and self‑funded initiatives) and navigating associated delivery and benefits realisation challenges
• A track record of building or uplifting portfolio, programme, or project delivery capability within a function or business unit
• A recognised delivery or transformation certification (e.g. MSP, PMP, SAFe, Lean), applied pragmatically rather than prescriptively

About The Team

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What Makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer.