Transformation & Operations Lead – Specialist Surgery

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 49,000 - 57,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Transformation Service Manager to join the Directorate Management Team and drive high‑quality, patient‑focused care in a fast‑paced clinical environment.

You will work closely with senior clinical and operational leaders to lead critical workstreams, improve access and patient experience, and ensure robust service delivery across designated clinical areas. The role requires resilience, collaboration and strong project management.

Qualifications

• Strong organisational and communication abilities required.
• Experience delivering service improvements in a fast-paced clinical environment.
• Ability to lead and manage teams and projects across services.

Responsibilities

• Provide operational leadership and ensure safe, effective day‑to‑day running of designated services.
• Lead transformation and improvement projects across the Directorate.
• Support performance delivery, including RTT, Diagnostics and Cancer targets.
• Contribute to emergency care pathways within relevant specialties.
• Maintain oversight of budgets and support financial planning and cost‑improvement initiatives.
• Develop business cases and service development proposals.
• Provide line management, appraisals and staff development.
• Represent the Directorate at internal and external meetings, deputising for senior managers when required.

Skills

Organisational skills

Communication skills

Project management

Job description

Oxford University Hospitals NHS Foundation Trust is seeking a Transformation Service Manager to join the Directorate Management Team and drive high‑quality, patient‑focused care in a fast‑paced clinical environment.

You will work closely with senior clinical and operational leaders to lead critical workstreams, improve access and patient experience, and ensure robust service delivery across designated clinical areas. The role requires resilience, collaboration and strong project management.