Transformation Manager

TT Club; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

TT Club & P&I Club is undergoing a strategic shift to enhance business and technology change. The Transformation Manager will run cross-functional workstreams, align initiatives with objectives, and ensure governance and value-driven delivery across teams.

You will partner with business leaders and subject matter experts to define future operating models, improve processes, and embed sustainable change while fostering collaboration and continuous improvement.

Qualifications

• Experience delivering business transformation or strategic change initiatives.
• Strong project, programme or transformation delivery delivery experience.
• Excellent stakeholder management and communication abilities.
• Degree, professional qualification or equivalent practical experience.

Responsibilities

• Lead and support delivery of business and technology transformation initiatives.
• Manage transformation workstreams, plans, risks, issues, dependencies and budgets.
• Support design and implementation of target operating models and business processes.
• Facilitate workshops and stakeholder engagement to identify improvements.
• Provide governance, reporting and performance insights to aid decision-making.
• Champion continuous improvement and transformation best practices.
• Coach and support less experienced transformation professionals.

Skills

Business transformation

Project management

Stakeholder management

Change management

Education

Degree or equivalent

Tools

MSP

Prince2

Agile

Job description

It’s an exciting period of change at TT Club & P&I Club. To ensure these changes improve experiences to our people, members and business, TT Club & P&I Club have mobilised a new joint internal Change & Transformation portfolio of work.

About The Team

The Change Delivery team is responsible for delivering strategic business and technology change that enables the organisation to achieve its objectives, improve operational effectiveness, enhance member experience, and meet regulatory requirements. Working closely with Product Owners, Business Analysts, Architects, Technology teams and business stakeholders, the team delivers complex initiatives using agile delivery approaches.

The team promotes collaboration, transparency, continuous improvement and value-driven delivery, ensuring that change is delivered efficiently while maintaining high standards of governance and quality.

What You Will Do: Type of Work

As a Transformation Manager, you will lead and support the delivery of business and technology transformation initiatives. You will work with business leaders, project teams and subject matter experts to define future-state operating models, improve business processes, deliver transformation initiatives and support organisational change. You will be responsible for managing workstreams and projects, coordinating stakeholders and ensuring successful delivery of agreed outcomes.

This role is suited to an individual who enjoys solving complex business challenges, working collaboratively across teams and delivering meaningful organisational change.

Responsibilities Of The Role

As a Manager in the Transformation Team, you will be expected to:

• Lead the delivery of business and technology transformation initiatives, ensuring successful outcomes aligned to strategic objectives.
• Manage transformation workstreams, plans, risks, issues, dependencies and budgets.
• Support the design and implementation of target operating models, business processes and service improvements.
• Facilitate workshops, analysis and stakeholder engagement activities to identify and deliver business improvements.
• Build strong relationships with business, technology and delivery stakeholders
• Provide governance, reporting and performance insights to support effective decision-making.
• Contribute to portfolio planning, prioritisation and benefits realisation activities.
• Support organisational change, business readiness and adoption activities to embed sustainable outcomes.
• Champion continuous improvement and transformation best practices
• Coach and support less experienced transformation and change professionals

The Knowledge, Experience And Qualifications You Need

• Experience delivering business transformation, strategic change or operational improvement initiatives.
• Strong project, programme or transformation delivery experience.
• Experience analysing business processes and developing practical improvement recommendations.
• Strong planning, organisational and problem-solving skills.
• Excellent stakeholder management and communication abilities.
• Experience managing risks, issues, dependencies and delivery plans.
• Strong presentation and reporting skills.
• Ability to work effectively across business and technology teams.
• Degree, professional qualification or equivalent practical experience.
• Experience working on large and complex consultancy assignments

The Knowledge, Experience And Qualifications That Will Help

• Experience within insurance, financial services or another regulated industry.
• Consulting, business analysis or operating model design experience.
• Knowledge of Agile, Waterfall or hybrid delivery methodologies.
• Experience supporting technology, digital, data or operating model transformation programmes.
• Understanding of change management and business readiness activities.
• Experience with portfolio management and governance processes.
• Professional qualifications such as Prince2, MSP, Agile, Scrum, Prosci or APMG Change Management.

What You'll Be Like

• A self-starter with ability to prioritise and manage own activities
• A structured and analytical thinker.
• Naturally curious and comfortable solving complex problems.
• A collaborative team player who builds strong relationships.
• Confident facilitating workshops and stakeholder discussions.
• Organised, proactive and delivery-focused.
• Comfortable working with ambiguity and competing priorities.
• A strong communicator who can simplify complex information.
• Empathetic and professional, with high EQ
• Commercially aware and focused on delivering business value.
• Adaptable, resilient and committed to continuous improvement.