Transformation-Focused Business Process Analyst (Hybrid)

Venn Group; South Shields; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

LGPS

26 days leave

Training & development

Job summary

Venn Group is seeking an experienced Business Process Analyst to support a major transformation programme across the organisation, modernising services, improving operational efficiency and implementing new business systems.

You will work with stakeholders across service areas to map current processes, design future-state solutions and drive measurable benefits while ensuring GDPR and information governance compliance.

Qualifications

• Significant Business Analysis or Business Process Analysis experience.
• Experience supporting service improvement, transformation or systems implementation projects.
• Strong business process mapping experience.
• Experience gathering and documenting business and user requirements.
• Experience managing or supporting User Acceptance Testing (UAT).
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving abilities.
• High levels of organisation, accuracy and attention to detail.
• Ability to work independently whilst managing multiple priorities.

Responsibilities

• Lead the analysis and documentation of existing business processes across a variety of service areas.
• Facilitate workshops with stakeholders and end users to identify service gaps, challenges and opportunities.
• Create current and future-state process maps and service journeys.
• Gather, analyse and document business, process and user requirements.
• Support system implementation projects through effective business analysis and stakeholder engagement.
• Coordinate and manage User Acceptance Testing (UAT), including test planning, defect management and sign-off.
• Work with technical teams to identify and document data requirements.
• Monitor and report on expected benefits, efficiencies and service improvements.
• Support evidence-based decision making through data analysis and reporting.
• Build strong stakeholder relationships and support organisational change initiatives.
• Ensure compliance with GDPR, information governance requirements and internal policies.

Skills

Business Analysis

Stakeholder management

Process mapping

UAT

Data analysis

Requirements gathering

Education

Degree-level education

Business Analysis certification

Tools

iTrent

Job description

Venn Group is seeking an experienced Business Process Analyst to support a major transformation programme across the organisation, modernising services, improving operational efficiency and implementing new business systems.

You will work with stakeholders across service areas to map current processes, design future-state solutions and drive measurable benefits while ensuring GDPR and information governance compliance.