Hybrid Transformation-Focused Business Process Analyst

Venn Group; North East; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Hybrid working

LGPS

26 days annual leave

Job summary

Venn Group seeks an experienced Business Process Analyst to support a major transformation programme across the organisation, modernising services, boosting efficiency, and implementing new systems. You will map current processes, design future-state solutions, and work with stakeholders to realise measurable benefits.

You will lead workshops, document requirements, support UAT, and ensure data and GDPR compliance while facilitating change across multiple service areas.

Qualifications

• Significant Business Analysis or Business Process Analysis experience.
• Proven experience supporting service improvement, transformation or systems implementation projects.
• Strong business process mapping experience.
• Experience gathering and documenting business and user requirements.
• Experience managing or supporting User Acceptance Testing (UAT).
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving abilities.
• High levels of organisation, accuracy and attention to detail.
• Ability to work independently whilst managing multiple priorities.

Responsibilities

• Lead the analysis and documentation of existing business processes across a variety of service areas.
• Facilitate workshops with stakeholders and end users to identify service gaps, challenges and opportunities.
• Create current and future-state process maps and service journeys.
• Gather, analyse and document business, process and user requirements.
• Support system implementation projects through effective business analysis and stakeholder engagement.
• Coordinate and manage User Acceptance Testing (UAT), including test planning, defect management and sign-off.
• Work with technical teams to identify and document data requirements.
• Monitor and report on expected benefits, efficiencies and service improvements.
• Support evidence-based decision making through data analysis and reporting.
• Build strong stakeholder relationships and support organisational change initiatives.
• Ensure compliance with GDPR, information governance requirements and internal policies.

Skills

Business Analysis

Process mapping

Stakeholder management

UAT support

Data analysis

Communication

Education

Degree in BA or related field

BA certification advantageous

Tools

iTrent

Job description

Venn Group seeks an experienced Business Process Analyst to support a major transformation programme across the organisation, modernising services, boosting efficiency, and implementing new systems. You will map current processes, design future-state solutions, and work with stakeholders to realise measurable benefits.

You will lead workshops, document requirements, support UAT, and ensure data and GDPR compliance while facilitating change across multiple service areas.