Transformation Communications Manager

TN United Kingdom; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company is seeking a Transformation Communications Manager in London to support the planning and execution of transformation communications. The role involves liaising with leaders, creating communication plans, and driving change adoption using innovative communication strategies. Ideal candidates will have a Bachelor's degree in communications and significant experience in internal communications.

Qualifications

• Significant communications experience with demonstrable experience in internal communications.
• Proven knowledge of implementing communications and change management programs.
• Excellent writing and communication skills.

Responsibilities

• Develop and execute project and programme communication plans.
• Present change strategy to senior stakeholders.
• Manage multiple projects or programs.

Skills

Communication

Influencing

Project Management

Stakeholder Engagement

Change Management

Education

Bachelor’s degree in communications

Job description

Social network you want to login/join with:

Transformation Communications Manager, London

Client:

KPMG

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c4c0977ae077

Job Views:

5

Posted:

19.05.2025

Expiry Date:

03.07.2025

Job Description:

About KPMG Delivery Network

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN to accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary

As the Transformation Communications Manager, you will support the Transformation Communications and Change Lead with planning and execution of Transformation communications. This is a challenging role that will involve day-to-day liaison with KDN Leaders. All outputs and outcomes must be to the highest standard and the successful candidate will need to display exceptional communication and influencing skills, as well as a keen sense of business acumen and professional judgment. Partnering with KDN team members to identify creative and effective ways to communicate with various KPMG audiences. This role involves the creation and delivery of communication plans, stakeholder maps, and a seamless integration with project teams and change management. In your role, you will help shape communications to drive change adoption and efficiency, minimize disruptions, and optimize outcomes during the transition period. You will provide SME guidance to project managers and teams while managing stakeholder relationships and change throughout the transition.

How you will make your mark

• Work closely with the Transformation Communications and Change Lead to develop and execute project and programme communication plans
• Present KPMG and KDN change strategy/reports/findings to senior stakeholders, demonstrating strong communication and impact skills and commercial understanding
• Work with all KDN functions to ensure a joined-up and integrated approach to communications
• Champion the use of new, innovative ways of communicating with stakeholders and staff
• Adaptability and ability to work in a fast-paced, ever-evolving environment and adjust course based on program priorities, new initiatives, delegation of responsibilities, etc.
• Flexibility and willingness to occasionally work challenging hours to accommodate the schedule of a global team (early morning and/or late evening meetings, ensuring those you’re working with in different time zones have what they need to continue work during their day, etc.)
• Collaborate with cross-functional teams, including HR, IT, Finance, Operations, and Legal, and the Global Delivery Centres Transformation Communications:
• Manage multiple projects or programs, either as a sole contributor or as part of a team of professionals
• Operationalize knowledge of transformation communications best practices, employing them consistently
• Work with the business and project teams to implement communications strategies to support colleagues and stakeholders during transitions
• Chart communications delivery timelines, milestones, and deliverables to track progress and ensure timely completion
• Coordinate closely with relevant teams to ensure alignment of communications and to minimize disruptions to ongoing operations

Stakeholder Engagement:

• Communicate and manage expectations effectively to ensure understanding and buy-in from all affected parties.
• Act as the primary point of contact for all project communications related activities for internal and external stakeholders throughout the transition process.
• Maintain open lines of communication and provide regular updates on transition progress.
• Gather feedback and address concerns to ensure stakeholder satisfaction.

This is the job for you if you have

• A Bachelor’s degree in communications, relevant professional industry qualification, and relevant industry experience
• Significant communications experience with demonstrable experience in internal communications
• Strong experience supporting communications for significant projects/programs
• Proven knowledge of implementing communications and change management programs
• Strong influencing and communication skills to act professionally, calmly, and persuasively when dealing with key internal stakeholders
• Proven project management skills with the ability to get buy-in and support for projects from diverse and often widespread stakeholders
• Excellent writing and communication skills, with an ability to grasp business objectives and translate into actionable technical and functional requirements
• Experience writing and editing communications for broad audiences, including leadership and practitioners
• Demonstrated excellence in cross-functional communication, with ability to simplify and explain specific updates to stakeholders of all levels across multiple levels, functions, platforms, and member countries
• Proven ability to create, engage, and maintain a strong professional network to achieve corporate goals
• Enjoy delivering as part of a team
• The ability to make quick, sound decisions and work in an agile way
• Apply a strategic perspective – spotting opportunities to drive better results
• Willingness to work flexible hours as required - connecting and collaborating with colleagues in different time zones

KDN is inclusive!

Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognize that we need Inclusion, Diversity, and Equality to be successful. We want to attract, retain, and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximizes collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.