Culture & Communications Lead

Chainlink Labs; London; Remote; GBP 50,000 - 80,000; Full time

Job summary

Join a leading technology company as a Culture & Communications Lead, where you will play a crucial role in shaping internal communications and cultural initiatives. This mid-senior level position requires a strategic thinker with over 10 years of experience in internal communications and cultural design. You will be responsible for enhancing employee engagement and fostering a culture of inclusion and connection across a globally distributed team.

Qualifications

• 10+ years in internal communications, cultural design, or experience strategy.
• Background in employer branding, experience design, or organizational storytelling.
• Deep understanding of culture as a strategic driver of engagement and retention.

Responsibilities

• Design and deliver internal communications that embed culture, inclusion, and connection.
• Shape signature cultural experiences, including global offsite and company-wide forums.
• Lead initiatives that embed psychological safety and open dialogue into business rhythms.

Skills

Internal communications

Cultural design

Experience strategy

Project management

Content development

Job description

Join to apply for the Culture & Communications Lead role at Chainlink Labs

Join to apply for the Culture & Communications Lead role at Chainlink Labs

About Us

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.

About Us

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.

We’re looking for a high-energy, tech-savvy, and culturally curious internal communications leader who thrives in dynamic, distributed environments. As our Culture & Communications Lead, you will not only be the connective tissue across our globally distributed organization but also the strategic architect of our culture evolution.

This role will lead the activation and reinforcement of a culture that supports both high performance and high trust through moments, rituals, and communications that embed psychological safety, open dialogue, and values-based recognition into the business's rhythm.

You will lead key cultural experiences that bring our values to life, owning the execution and messaging for signature company-wide events such as SmartCon, our global offsite, and quarterly all-hands. Through intentional moments, rituals, and narratives, you will help shape how people experience our culture across the entire employee journey.

Reporting to the Talent Systems & Strategy Lead, this role partners across the People team, executive leadership, and business stakeholders to define and scale the experiences that build cultural resilience, clarity, and engagement.

Your Impact

• Design and deliver internal communications that embed culture, inclusion, and connection into the employee experience. Build messaging that connects people to our mission and values.
• Shape signature cultural experiences, including our global offsite, SmartCon presence, and live company-wide forums. Bring creativity and structure to high-impact internal moments.
• Lead initiatives that embed psychological safety and open dialogue into business rhythms and team dynamics.
• Design cultural rituals and recognition systems that reinforce our principles of Focus, Ownership, and Dialogue.
• Work closely with leadership to align cultural narratives with strategic priorities, helping reframe and re-energize how culture is perceived and lived across the organization.
• Plan communications and rituals throughout the team member journey, from welcome to exit, to reinforce values and cultural touchstones.
• Ensure message consistency across regions and audiences. You understand cultural nuance and craft inclusive, globally resonant communications.
• Manage and innovate across internal channels (Slack, Notion, async video) to drive effective remote-first communication with reduced noise.
• Support leadership visibility by drafting talking points, async video scripts, and messages that elevate authenticity and build trust.
  
  

Qualifications

• 10+ years in internal communications, cultural design, or experience strategy.
• Background in employer branding, experience design, or organizational storytelling.
• Deep understanding of culture as a strategic driver of engagement and retention.
  
  

Preferred Qualifications

• Strong project and editorial management skills.
• Exceptional writing and content development abilities.
• Ability to translate complex ideas into simple, compelling narratives.
• Ability to host and confidently represent Chainlink Labs at large-scale internal and external events.
• High cultural intelligence with a track record of shaping employee experience across distributed teams.
• Proficiency in designing and executing programs that embed values and cultural rituals.
• Strategic thinker who can connect communication strategy to culture-building and long-term engagement outcomes.
  
  

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

Global Data Privacy Notice for Job Candidates and Applicants

Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Chainlink Labs by 2x

Get notified about new Communications Lead jobs in London, England, United Kingdom.

London, England, United Kingdom 4 days ago

Windsor, England, United Kingdom 2 days ago

Greater London, England, United Kingdom 4 days ago

Volunteer Communications Lead | London Search and Rescue

Bromley, England, United Kingdom 3 weeks ago

City Of London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 3 days ago

EMEA Content and Regional Communications Marketing Manager

London, England, United Kingdom 5 days ago

Marketing Communications and Media Manager

London, England, United Kingdom 1 week ago

Volunteer Comms strategists and PR managers for environmental charity | East London Waterworks Park

London, England, United Kingdom 1 week ago

Volunteer Strategic Outreach & Engagement Advisor – Inclusive Training | Atypify (ENTER TECH OPPORTUNITIES CIC)

London, England, United Kingdom 2 weeks ago

Director/Senior Director - Consulting (HEOR + HTA)

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 23 hours ago

London, England, United Kingdom 2 weeks ago

Amersham, England, United Kingdom 1 week ago

Volunteer Head of Marketing & Communications | FHALMA Foundation

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Director - Marketing Business Partnering & Delivery

London, England, United Kingdom 1 week ago

Volunteer Events Manager | NU Start Community Enterprise

Brentford, England, United Kingdom 22 hours ago

Senior Membership Sales Representative - Linea (Full Time or Part Time)

London, England, United Kingdom 1 month ago

Director of Business Development, Hivemind (Europe & Africa)

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 hour ago

Senior Embedded Engineer (Mandarin Speaker) - London / Remote from the UK

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

Senior C++ Engineer (Mandarin Speaker) - London / Remote from the UK

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

Wholesale Mobile Channel Manager – Mobile Communications Sales

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.