Transcription and Administration Assistant

Bedfordshire Hospitals NHS Foundation Trust; Luton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking a diligent Medical Transcription Typist to support the Trauma and Orthopaedic Service. You will handle audio typing from digital dictation and produce accurate clinical letters, prioritising workload with clinical staff.

The role emphasises strict confidentiality, initiative, and liaison with department secretaries to clarify details, contributing to efficient patient care across Bedfordshire’s two main sites.

Qualifications

• Efficient transcription service from dictated content.
• Cross-reference patient details for accuracy.
• Maintain confidentiality of patient information.

Responsibilities

• Provide accurate transcription from digital dictation and clinical letters.
• Validate dictations against patient/profiling data.
• Triage workload and prioritise tasks per service demands.
• Maintain organised filing of documents.

Skills

Typing

Audio typing

Dragon AI

Dict8

Organisational skills

Confidentiality

Communication

Tools

Dragon AI

Dict8

Job description

To provide an excellent standard of typing to Clinicians within the Trauma and Orthopaedic Service. This post requires the post holder to provide an efficient and comprehensive transcription typist and administration service to the Trauma and Orthopaedic Service and its clinical and nursing teams, ensuring that the work is prioritised according to the ever changing demands of the service. The post requires the ability to work on your own initiative, liaising with department secretaries for clarification when required.

• 1. To provide an efficient transcription service. This will primarily be audio typing from digital dictation, processing letters transcribed by Dragon AI and Dict8, processing urgent Virtual Fracture Clinic letters and may include copy typing. The job will require typing, checking of letters at speed from dictation, topping and tailing letters and other tasks associated with the production and circulation of clinical correspondence.
• 2. To validate each dictation to ensure the patient details are correct by cross referencing the profiling window with the dictation.
• 3. To recognise inconsistencies and anomalies with dictations and escape to the medical secretaries and Assistant Service Manager.
• 4. To maintain folders in date and time order unless otherwise instructed.
• 5. Observing strict confidentiality in all matters concerning patients and visitors.
• 6. Demonstrating and explaining practices and procedures to new, less experienced staff.
• 7. To be aware of Departmental Health and Safety requirements.
• 8. To carry out any other reasonable duties as assigned by the Supervisor/Manager commensurate with grade

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.