Medical Secretary

NELFT North East London Foundation Trust; Walthamstow; On-site; GBP 23,000 - 29,000; Full time

Job summary

NELFT North East London NHS Foundation Trust in London is seeking staff to transcribe discharge summaries, clinic letters and other correspondence produced by consultants and their teams.

You will enter notes into the Trust's electronic database (RIO), prepare letters, and support meetings by distributing minutes and agendas.

The role involves handling sensitive health information and aiding medical staff in maintaining up-to-date patient records.

Responsibilities

• Transcribe discharge summaries, clinic letters and other medical correspondence.
• Sign letters on behalf of medical staff when required.
• Maintain patient records on the Trust's electronic database (RIO).
• Open, distribute and deal with incoming mail; prepare for meetings by distributing minutes and agendas.

Job description

To transcribe, from recorded dictation or handwritten notes, all discharge summaries, clinic letters and all other correspondence generated by consultants and their teams, i.e. detailed and complicated Reports for Courts, Tribunals, Case Conferences and Minutes of Meetings. Some reports and letters are of a distressing nature. Signing letters on behalf of medical staff as and when required. To keep patient records up to date on the Trusts electronic data base. (RIO) This forms a large part of the role and training will be given as required. To enter correspondence and notes related to patients onto RIO and file paperwork for meetings etc. and ensure medical notes are returned to Medical Records. To service any meetings as required by medical staff or the Admin Manager including distributing minutes and agendas. To deal with telephone callers in a courteous manner, giving appropriate advice, taking and relaying messages accurately, processing enquiries and keeping a record of these
transactions. Telephone calls may be of a sensitive nature. To make appointments as necessary, contacting patients, carers and other agencies as required, ensuring that all outward post is despatched as quickly as possible To open, distribute and deal with medical staffs incoming mail. Compose response letters as and when required., This post is one of continual development. The job description is intended as a guide to the principal duties and responsibilities of the post and complements individual objectives Set in line with the departments annual business objectives. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties Be introduced after consultation with the post holder.

HEALTH AND SAFETY:

The Trust attaches the greatest importance to the health and safety of its employees. You are expected to make yourself aware of and comply with the Trusts and departmental Health and Safety policies, a copy of which is retained in your department by your manager.

CLINICAL GOVERNANCE:

The Trust aims to provide the highest standards of care. To further this aim you are expected to adhere to acceptable working practice as defined in Trust policies and guidelines. You also have a personal responsibility and accountability to your team and service to keep yourself up to date and, if you encounter unacceptable practice, to raise it or deal with it through accepted channels.

ACCESS TO RECORDS:

AN staff who contribute to health records are expected to be familiar with, and adhere to North East London NHS Trust Policy and procedures. You should be aware that health records will be subject to regular audit.

NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.