Transaction Manager Volvo Oxford

Waylands; Oxford; On-site; GBP 26,000 - 70,000; Full time

Job summary

An established industry player is seeking a Transaction Manager to enhance their team at a leading Volvo dealership. This role is pivotal in assisting customers with finance and insurance products while ensuring compliance with FCA regulations. The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong background in automotive sales. You will work closely with various teams to ensure smooth operations and customer satisfaction. Join a family-owned business that values its employees and offers significant opportunities for growth and development in a supportive environment.

Benefits

Company Car

31 Days Holiday

Employee Support Programme

Discounted Vehicle Parts and Servicing

Training and Career Progression Opportunities

Contributory Pensions Scheme

Life Insurance (2x Salary)

Qualifications

• Excellent communication and presentation skills are essential.
• Experience in an automotive showroom is highly valued.

Responsibilities

• Assist in constructing and closing deals while ensuring customer satisfaction.
• Develop working relationships with internal departments to facilitate vehicle delivery.
• Maximize sales performance through effective lead management.

Skills

Communication Skills

Attention to Detail

Automotive Showroom Experience

Sales Skills

Customer Satisfaction Focus

Education

FCA Accreditation

Job description

Transaction Manager

Waylands Volvo, Oxford

Due to our continued success, we are growing our team and looking for an additional Transaction Manager to join the team at our Volvo dealership in Cumnor, Oxford.

The successful applicant will be an excellent communicator with first-class presentation skills, strong attention to detail, and Automotive Showroom experience in a similar position - you will have a complete understanding of what it takes to successfully assist the sales team in constructing and closing deals in a profitable way with a major emphasis on Customer Satisfaction.

Our ideal candidate is someone who is already in a similar role. However, we would consider someone who is an experienced Senior Sales Executive looking to progress.

What’s the Role?

This role involves sitting with our customers and making recommendations on and selling finance, insurance products and additional products, whilst working within FCA regulations and company guidelines. You will need to either be FCA accredited or be prepared to become accredited.

You will need to develop successful working relationships whilst working in close collaboration with the General Manager, Sales Manager, Sales team, and other internal departments to help facilitate the swift delivery of our Customers’ vehicles.

What Does a Typical Day Involve?

• Matching customers' needs to the relevant finance sources.
• Maximising the sales department’s performance through effective lead management and reporting.
• Constructing offers and assisting in closing sales through second facing and on-going coaching of the Sales team.
• Promoting accurate and efficient order processing and timely vehicle deliveries.
• Assisting the Sales Manager in achieving the New Car registration targets and Used Car volume sales, whilst maintaining the highest level of customer satisfaction.
• Financial forecasting.
• Deputising for the Sales Manager as necessary.

What Do You Get In Return?

• 5.5-day week on a set rota that includes weekends (45 hours per week).
• Basic of £26,250 plus commissions and bonuses (OTE £60,672).
• Company Car.
• 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
• Benefits platform with employee support programme.
• Discounted rates of vehicle parts and servicing.
• Opportunities for training and career progression.
• Contributory pensions scheme for eligible staff.
• Life insurance of 2 x salary.

Why Waylands?

Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.