Transaction Manager

Jago Consultants; Farnham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A franchised dealership is seeking an experienced Transaction Manager to enhance sales and service efficiency near Guildford, Surrey. This role involves managing sales teams, overseeing transactions, and driving profitability. Candidates should possess a strong background in finance and sales management along with a focus on customer satisfaction.

Qualifications

• Proven experience as a Sales Controller or Transaction Manager.
• Knowledge of F&I functions and customer service is essential.
• Strong self-motivation, customer-focused attitude, and management experience.

Responsibilities

• Coordinate daily activities of the Sales Executives.
• Maximize sales volume and profitability through support and coaching.
• Maintain accurate records for vehicle sales and finance transactions.

Skills

Sales Management

Customer Service

F&I Functions

Enquiry Management

Coaching

Education

Valid driving license

Tools

Kerridge DMS

Job description

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Our client is a franchised dealership seeking to recruit an experienced Transaction Manager / Business Manager / Sales Controller for their busy and thriving site.

Role – Sales Controller / Transaction Manager / Business Manager

Location – near Guildford in Surrey

Salary – 30k basic / OTE 50k plus

Transaction Manager Role

Reporting to the General Sales Manager, you will coordinate the daily activities of the Sales Executives.

You will provide support, coaching, and assistance to maximize sales volume and profitability, primarily responsible for achieving both chassis and F&I KPIs.

Experience with all aspects of F&I functions is essential to maximize sales profitability.

You will oversee the enquiry management process.

Promoting the professional image of the dealership and ensuring customer satisfaction standards are maintained at all times.

Maintaining accurate and up-to-date records for vehicle sales and finance transactions to facilitate regular performance reviews against targets.

Involvement in vehicle part-exchange appraisals/valuations, controlling, and sales deals.

As a Transaction Manager, you will be:

Experience working as a Sales Controller, Business Manager, or Transaction Manager is ideal.

Having a good working knowledge of Kerridge or an alternative DMS; training will be provided to build on your existing knowledge of systems and to ensure compliance with FSA regulations.

You should be self-motivated with a strong desire to succeed.

A positive, customer-focused attitude and approach to work are essential.

Proven experience in selling, finance, invoicing, managing accounts, staff management, and administrative duties.

Valid driving license required.