Training Specialist

R&D Partners; Belfast City District; On-site; GBP 30,000 - 45,000; Full time

Job summary

R&D Partners is seeking a Training Specialist to join the Technical UK Applications team within Technical Services. This field-based role involves delivering expert training for near-patient care products across NHS settings, with travel across multiple Trusts and overnight stays as required.

Car ownership and right to work in the UK are essential. You will train, support, and guide customers through implementations, troubleshooting, and product installations, ensuring high quality service and

Qualifications

• Depth of scientific knowledge (theoretical and practical) in a medical setting.
• Strong communication, time management, and decision-making skills.
• Proven ability to work collaboratively in a team environment and independently manage responsibilities.
• Full UK-EU or equivalent driving license.
• Passport for potential overseas training.
• Fluent in written and verbal English.

Responsibilities

• Deliver Expert Training: Provide and record product training for customers, ensuring compliance with company standards.
• Customer Support: Address training-related inquiries, from product installation to occasional troubleshooting and technical assistance.
• On-Site Activities: Support hardware-software implementations during product launches.

Skills

Scientific knowledge

Communication

Time management

Decision making

Team collaboration

Independent work

Fluent English

Driving license

Overseas training readiness

Education

Degree-level education or equivalent

Nursing background (desirable)

Job description

Are you passionate about healthcare education and ready to make a real impact by training NHS professionals on innovative diagnostic solutions?

R&D Partners is seeking a Training Specialist to join a leading pharmaceutical company's Technical UK Applications team within the Technical Services department. This field-based role offers an exciting opportunity to deliver high-quality training support for near-patient care products while contributing to an exceptional customer experience.

This position involves training across multiple Trusts for the implementation of blood glucose and ketone solutions. Regular travel, including overnight stays and occasional unsocial hours, is required to meet business needs. Candidates must own or have access to a car and be available immediately.

Please note that to be considered for this role you must have the right to work in this location.

Responsibilities:

• Deliver Expert Training: Provide and record product training for customers, ensuring compliance with company standards.
• Customer Support: Address training-related inquiries, from product installation to occasional troubleshooting and technical assistance.
• On-Site Activities: Support hardware-software implementations during product launches.

Key Skills and Requirements:

Essential Qualifications and Skills:

• Depth of scientific knowledge (theoretical and practical) in a medical setting.
• Strong communication, time management, and decision-making skills.
• Proven ability to work collaboratively in a team environment and independently manage responsibilities.
• Full UK-EU or equivalent driving license.
• Passport for potential overseas training.
• Fluent in written and verbal English.

Desirable Skills and Experience:

• Degree-level education or equivalent.
• Background in Nursing (Registered Nurse preferred) or Training.
• Knowledge of Primary-Secondary Care organisations within the NHS, ideally in a hospital environment.
• Experience designing and delivering high-quality, customised training programmes aligned with patient pathway strategies.
• Familiarity with medical analytical systems, quality assurance, and customer relationship management tools.
• Proven troubleshooting experience and a track record of providing on-site customer support. Awareness of the diagnostics industry and experience working in a multicultural environment.

For more information, please contact Mandi Cakwe.

By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data - https://www.r-dpartners.com/privacy-policy/