Training & Quality Officer

John Menzies; Hounslow; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Training & Quality Manager to oversee training and quality in the airport environment. This role focuses on delivering high-standard training, ensuring compliance, and managing training programs for airline customers. The ideal candidate will possess thorough knowledge of regulations and a proactive attitude, contributing to a safe and compliant working environment. Join a company committed to diversity and inclusion, where your expertise will help shape the future of aviation logistics.

Qualifications

• Thorough knowledge of DFT regulations and compliance requirements.
• Excellent timekeeping and attendance record.

Responsibilities

• Deliver training to the highest standard in line with company policy.
• Communicate effectively with management for staff assessments.
• Gather and process data necessary for the success of the Training Department.

Skills

Knowledge of DFT regulations

Health and Safety Act compliance

Flexibility

Time management skills

Airline knowledge specific to LHR

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Training & Quality Manager will be responsible for all matters relating to training and quality in the airport environment, with a special focus on managing and overseeing the training program.

What you will be doing

1. Deliver all required training to the highest possible standard in line with the Menzies Learning and Development Policy, ensuring records and compliance are kept up to date and accurate.
2. Communicate effectively with the FOH Duty Manager and Training and Quality Lead to ensure staff are available for observation and assessments.
3. Gather and process all data and documentation necessary for the success of the Training Department, using manual, automated, or computerized systems, including report writing.
4. Demonstrate flexibility in attending and delivering company and airline courses for existing and future airline customers.
5. Attend any courses required by Menzies Aviation to enable regulatory and mandatory training delivery worldwide.

For more details on the accountabilities of the role, please see the attached job description.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility to take reasonable care of your own health, safety, and wellbeing, as well as that of others, in accordance with provided information, training, and workplace rules. The company is committed to providing a safe working environment and prohibits the misuse of alcohol and drugs, conducting regular testing as per our Substance Misuse Policy.

Further details on safety, security, wellbeing, and compliance are available in the attached job description.

What we are looking for

• Thorough knowledge of DFT regulations, the H&S Act, and other relevant compliance requirements.
• Proactive and forward-thinking attitude.
• Excellent timekeeping and attendance record.
• Flexibility and good time management skills.
• Airline knowledge specific to the airlines handled at LHR.

Diversity

Menzies Aviation is an equal opportunity employer. We encourage applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, or maternity. We aim to create an inclusive environment where everyone feels valued and can reach their full potential.

As part of our recruitment process, we may use various tools to assess your skills and experience. Please contact us if you require any reasonable adjustments to our process.

We also consider how candidates align with our values, which you can learn more about on our website.

Application Instructions

If this role interests you, please click 'Apply Now' to submit your application.