Training Programme Manager

HR Inspire; Farnborough; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days annual leave

Pension Plan

Private Healthcare

Cash back health care scheme

Job summary

rpc - The Retail Performance Company is seeking a Training Programme Manager to act as a strategic ally to client L&D managers, elevating training initiatives and ensuring high-quality delivery. The role is consultative and oversight-driven, partnering with client stakeholders to identify skill gaps and target development needs.

You will design innovative learning solutions, ensure QA of training programmes and materials, and manage flawless event delivery for learning rollouts across multiple

Qualifications

• Degree in business administration, social sciences or a comparable field.
• Several years of experience in training and development, project management or event management.
• Proven track record managing complex projects and delivering high-quality client support.
• Strong communication, collaboration and customer-service orientation.

Responsibilities

• Oversee training-related projects across multiple brands and clients, ensuring operational and financial excellence.
• Lead budget planning for training programmes, margins, milestones and delivery.
• Serve as primary client contact, coordinating activities and guiding stakeholders.
• Manage resources and facilitate workshops, trainings and programme activities.
• Present updates, results and insights to stakeholders and clients.
• Negotiate terms with external training partners and clients to meet objectives.
• Oversee invoicing and validation from external providers.
• Provide leadership to project team and support their development.
• Foster engagement and motivation to ensure successful delivery of training initiatives.

Skills

Project management

Client engagement

Communication skills

Organizational skills

Initiative

Team collaboration

Education

Bachelor's or equivalent degree

Job description

Job Title

Training Programme Manager

Location

Hybrid, Farnborough (2-3 days in office/ onsite)

Salary

Competitive

Job Type

Permanent, Full Time

Working Hours

40 hours per week, Monday-Friday

Who are we

rpc - The Retail Performance Company is the consultancy for the entire journey towards customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics to people empowerment and performance management. Our mission is to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.

rpc was founded in 2013 as a joint venture of BMW Group and H&Z AG and has over 450 employees in twelve countries.

About The Role

As a Training Programme Manager, you will serve as a strategic ally to our clients, working directly alongside their L&D Managers to elevate their training initiatives. Your role will be consultative and oversight-driven - partnering with key client stakeholders to deeply understand organisational skill gaps and identify targeted development needs.

You will champion the creative design of innovative learning solutions, oversee the rigorous quality assurance of training programmes and materials, and ensure flawless event management for learning rollouts.

Your Tasks

• Oversee and manage training related projects across multiple brands and clients, ensuring both operational and financial excellence.
• Lead & manage budget planning for training programmes, including offer preparation, margin management, goal setting, milestone tracking, and overall project delivery.
• Serve as the primary point of contact for clients, coordinating project activities, providing expert guidance, and ensuring high-quality service and client satisfaction.
• Manage resource allocation for training initiatives and facilitate workshops, training sessions, and programme activities.
• Present project updates, training results, and key insights to stakeholders and clients.
• Negotiate terms and agreements with external training partners and clients to support project objectives.
• Oversee outgoing invoices and validate invoices from external training providers.
• Provide professional leadership to project team members and, where applicable, support their development.
• Foster strong engagement and motivation within the project team to ensure the successful delivery of training initiatives.

Your Profile

• Completed degree in business administration, social sciences or a comparable field of study.
• Several years of professional experience in training and development, continuing education, project management, or event management.
• Proven track record in managing complex projects and providing high quality support to external clients.
• Strong collaborative mindset with excellent communication skills and the ability to remain composed and professional in challenging situations.
• Demonstrated commitment to service excellence, quality standards, and a high level of responsibility.
• Fast learner with strong organizational capabilities and an entrepreneurial, solution-oriented approach.
• Reliable team contributor with a proactive attitude and a high level of initiative.

Because of the nature of the role, travel across client sites will be required. We are looking for someone with experience dealing with external stakeholder engagement and managing training and development of client's staff.

Why Join Us

Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience.

Other Benefits

• Opportunity to work with high-quality clients on impactful projects
• Supportive and collaborative consultancy culture
• Access to ongoing professional development and mentoring
• 25 days annual leave (plus Bank Holidays)
• Pension Plan
• Private Healthcare
• Cash back health care scheme

rpc Spirit

A corporate culture that is better than the others - it just is! Our employees describe us as open, dynamic, friendly and appreciative. We have a strict "no jerks" policy. Decision-making processes are short and hierarchies are flat.

Further training & prospects

Prospects beyond your next career step: At rpc, you can build on your strengths in line with your interests, take on responsibility quickly, and actively shape the company's development, supported by our in-house rpc Academy.

Candidates with the experience or relevant job titles of; Training Delivery & Account Manager, Training Project Manager, L&D Consultant, Learning and Development Consultant, Project Manager - Training may also be considered for this role