Training Ground Operations & Events Lead

Brentford FC Limited; Brentford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Brentford FC Limited is seeking an Operations Executive – Training Ground to support the 1st Team Performance Centre and Academy. The role ensures the Training Ground is ready for everyday operations, events and matches, working with on-field departments and the local community.

The role requires flexible hours within an average 40-hour week, with shifts spanning early mornings to evenings on weekdays and weekends, and a focus on delivering high standards of safety, service and teamwork.

Qualifications

• Experience of working in an events and/or operations environment.
• Strong administrative and organisational skills with the ability to manage multiple tasks simultaneously.
• Ability to meet tight and demanding deadlines and troubleshoot challenges as they arise.
• Ability to work calmly under pressure in a fast-paced environment.
• Proficiency in MS Office, MS Teams, and data management systems.
• A genuine team player with a collaborative approach to problem-solving.
• Exceptional customer service knowledge and experience.
• High level of numeracy and literacy.

Responsibilities

• Regular reviews of building infrastructure, identifying maintenance windows for facilities team and other external maintenance partners to maintain the site.
• Ensure that the Training Ground site is welcoming, clean and fit to operate on a day-to-day basis, both internally and externally. Some basic maintenance tasks may be required.
• To ensure that all safety and security elements of any event are fully scheduled and delivered on time within budget & supervise the Stewards & Security staff.
• Deliver support to on field Football activities communicating with relevant club stakeholders.
• Facilitate progression of Car Parking & Travel plans at site for both staff and visitors reporting to the Operations Manager.
• Support the department in continually evaluating and improving processes.
• Undertake such other duties appropriate to the level and character of work as may reasonably be required.
• Liaise with the local community and other stakeholders and keep updated on events and activity.
• Support with the delivery of events which will include client liaison in the planning stage but also on the event itself.
• Manage casual staff including rostering, briefing, and performance feedback.
• Interface with guests, clients, BFC stakeholders, and the general public.
• Excellent communication skills, both written and verbal, with the ability to engage effectively with stakeholders at all levels.

Skills

Event operations

Administrative skills

Time management

Communication

MS Office

Tools

MS Office

MS Teams

Data management systems

Job description

Brentford FC Limited is seeking an Operations Executive – Training Ground to support the 1st Team Performance Centre and Academy. The role ensures the Training Ground is ready for everyday operations, events and matches, working with on-field departments and the local community.

The role requires flexible hours within an average 40-hour week, with shifts spanning early mornings to evenings on weekdays and weekends, and a focus on delivering high standards of safety, service and teamwork.