Training Ground Operations Executive

Brentford FC Limited; Greater London; Hybrid; GBP 27.000 - 33.000; Vollzeit

Zusammenfassung

Brentford FC Limited is recruiting an Operations Executive to oversee the Training Ground operations, ensuring a safe, welcoming environment for the 1st Team Performance Centre & Academy. The role covers events, match days and daily facilities management at Brentford FC Training Ground, with duties spanning planning, coordination and on-site supervision.

The successful candidate will have experience in events/operations, strong admin skills, and proficiency with MS Office/Microsoft Teams, plus

Qualifikationen

• Experience in events or operations environment.
• Strong administrative and organisational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in MS Office, MS Teams, and data management systems.
• High level of numeracy and literacy.
• Exceptional customer service knowledge and experience.

Aufgaben

• Regular reviews of building infrastructure and maintenance windows for facilities team and external partners.
• Ensure Training Ground is welcoming, clean and fit to operate daily, including basic maintenance tasks.
• Schedule and deliver safety and security elements for events within budget; supervise stewards and security staff.
• Provide support to on-field football activities; communicate with stakeholders.
• Progress car parking and travel plans for staff and visitors; report to Operations Manager.
• Support continual evaluation and improvement of processes.
• Undertake other duties appropriate to the role.

Kenntnisse

Events/Operations experience

Administrative skills

MS Office / MS Teams

Customer service

Team player

Numeracy & literacy

Ausbildung

IOSH or equivalent health and safety qualification

Spectator Safety NVQ Level 2

First Aid at Work certification

Tools

MS Office / MS Teams

Data management systems

Jobbeschreibung

Training Ground Operations Executive### Training Ground Operations ExecutiveApply: Robert Rowan Performance Centre: Full time: Posted Yesterday: End Date: November 1, 2026 (9 days left to apply): R-10269**Job Title**: Operations Executive – Training Ground**Job Grade**: RL1 (Executive)**Reports to**: Operations Manager**Location**: Brentford FC Training Ground, 100 Jersey Road, TW5 0TP Department: Operations**Sub-department**: Training Ground Operations**Salary**: £30,000 **The Club** Brentford FC is a bit different from other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are excited about the future that lies ahead. **Job Overview** The Brentford FC Training Ground Operations Executive role is key in delivering a high-quality environment for the 1st Team Performance Centre & Academy as a Premier League Football Club. The role is operationally responsible for ensuring that the Training Ground is supported in its business, including events and matches. This role will be responsible for operational readiness of Training Ground buildings, working in partnership with on-field departments, key stakeholders, local community and Community Sports Trust. This role will require a flexible working hours schedule as part of a published roster with hours covered between 0700-2200 hrs on weekdays and 0800-1900hrs on weekends. Based on a 40-hour average working week with shifts of 8 or 9 hours. **Key Responsibilities** · Regular reviews of building infrastructure, identifying maintenance windows for facilities team and other external maintenance partners to maintain the site.· Ensure that the Training Ground site is welcoming, clean and fit to operate on a day-to-day basis, both internally and externally. Some basic maintenance tasks may be required.· To ensure that all safety and security elements of any event are fully scheduled and delivered on time within budget & supervise the Stewards & Security staff.· Deliver support to on field Football activities communicating with relevant club stakeholders.· Facilitate progression of Car Parking & Travel plans at site for both staff and visitors reporting to the Operations Manager.· Support the department in continually evaluating and improving processes.· Undertake such other duties appropriate to the level and character of work as may reasonably be required.**Knowledge** · Experience of working in an events and/or operations environment.· Strong administrative and organisational skills with the ability to manage multiple tasks simultaneously.· Ability to meet tight and demanding deadlines and troubleshoot challenges as they arise.· Ability to work calmly under pressure in a fast-paced environment.· Proficiency in MS Office, MS Teams, and data management systems.· A genuine team player with a collaborative approach to problem-solving.· Exceptional customer service knowledge and experience.· High level of numeracy and literacy.**Specialist Skills** · Experience working in professional sport, operations or facilities management.· IOSH or equivalent health and safety qualification (or willingness to achieve).· Spectator Safety NVQ Level 2 (or willingness to achieve).· First Aid at Work certification (or willingness to achieve).**People Skills** No two days are the same at Brentford. A flexible approach to people and to communication is crucial to making each visitor and each guest feel welcome. To give the best service, the Operations Executive will need to: · Liaise with the local community and other stakeholders and keep updated on events and activity.· Support with the delivery of events which will include client liaison in the planning stage but also on the event itself.· Manage casual staff including rostering, briefing, and performance feedback.· Interface with guests, clients, BFC stakeholders, and the general public.· Excellent communication skills, both written and verbal, with the ability to engage effectively with stakeholders at all levels. **External Impact** One of the elements of the club strategy where operations can have direct impact is growth. Whether its supporting on an event or meeting the public, every interaction is an opportunity to show the club to new people. **Decision Making** There might be occasions where the Operations Executive will be required to support with delivering events or even lead where appropriate. Handling queries, managing contractors, security & stewards will also require some decision making but support always will be available from other members of the operations team. **Innovation** As the business grows, our people do too. We encourage a culture of feeding back and suggesting new ways of working. Training opportunities to aid professional development are available too.**General Club Accountabilities** · To comply with all Club policies, including health and safety, data regulations and other legal, ethical and social requirements.· To build and maintain good working relationships while maintaining a professional image.· To keep confidential any information gained regarding the Club and its personnel.· To always maintain a flexible approach to work.**Inclusion Statement** Brentford FC is proud to be an organisation that values equity, diversity and inclusion. We strive to create a culture that celebrates difference and ensures fairness, safety, representation, and belonging. We recognise that some groups remain underrepresented in our workforce and are actively working to change this. As part of that commitment, we strongly encourage applications from people of all backgrounds — particularly those from ethnically diverse communities, women, LGBTQ+ individuals, and disabled people. We’re committed to a fair and inclusive recruitment process, with all decisions made based on merit and suitability — regardless of background or protected characteristic. Should you be selected for interview, we welcome the opportunity to discuss any specific arrangements, accommodations or reasonable adjustments you may require to be made.**Safeguarding Statement** Brentford FC is fully committed to promoting equality, and to safeguarding the welfare of all children and adults at risk. Safeguarding is everyone’s responsibility and is a core part of the Club’s culture. All staff and volunteers share a collective duty to create and maintain a safe and supportive environment, both on and off the field. To ensure this, all staff are required to complete regular safeguarding training appropriate to their role. This training supports a proactive and informed approach to safeguarding practice. The successful candidate will be expected to understand, adhere to, and actively uphold all relevant safeguarding policies and procedures. This includes recognising signs of abuse or harm, responding appropriately, and reporting any concerns in a timely manner to the Club’s Safeguarding Team. Brentford FC operates safer recruitment practices. We remind individuals that it is a criminal offence for a person barred from engaging in regulated activity to apply for a role that involves such activity.