Elite Training Ground Operations Lead

Chelsea FC Plc; City of Westminster; On-site; GBP 65,000 - 90,000; Full time

Job summary

Chelsea FC is seeking an exceptional Training Ground Operations Manager to lead and coordinate day-to-day operations across Cobham Training Ground and Kingsmeadow, ensuring football activities, events and business operations run seamlessly.

You will work with the Men’s, Women’s and Academy programmes and other business functions as the central point of operational coordination, delivering outstanding service and creating an environment where teams can perform at their best.

Qualifications

• Significant experience in operational management within a complex and fast-paced environment.
• Strong planning, scheduling and organisational skills.
• Proven experience coordinating events, fixtures, projects or multi-site stakeholder management with credibility across teams.
• Strong problem-solving ability and confidence making decisions under pressure.
• Excellent verbal and written communication skills.
• Sound understanding of health & safety, safeguarding and operational risk management.
• Ability to manage multiple priorities and deliver high-quality outcomes.
• Customer-focused mindset with a commitment to service excellence.

Responsibilities

• Lead and oversee daily operations across Cobham Training Ground and Kingsmeadow.
• Coordinate planning and delivery of football, business and site-based activities.
• Act as the primary operational contact for internal stakeholders across the Club.
• Manage operational readiness for training, fixtures, events, meetings and special projects.
• Own and maintain the master operational calendar across both sites.
• Coordinate scheduling to ensure resources and facilities are aligned and communicated.
• Identify operational requirements in advance and align delivery plans with stakeholders.
• Support matchday and event operations with broadcasters, officials, suppliers and partners.
• Develop operational plans, procedures and post-event reviews for continuous improvement.
• Manage room allocations, meetings spaces and workspace planning.
• Oversee visitor management to ensure first-class experiences for players, staff and guests.
• Monitor service standards and seek opportunities to improve operational performance.

Skills

Operational management

Planning & scheduling

Stakeholder management

Decision making under pressure

Communication (verbal & written)

Health & safety knowledge

Prioritisation & multitasking

Customer service mindset

Job description

Chelsea FC is seeking an exceptional Training Ground Operations Manager to lead and coordinate day-to-day operations across Cobham Training Ground and Kingsmeadow, ensuring football activities, events and business operations run seamlessly.

You will work with the Men’s, Women’s and Academy programmes and other business functions as the central point of operational coordination, delivering outstanding service and creating an environment where teams can perform at their best.