Training Centre Coordinator - Apprenticeship

Bosch Group; Denham; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Company pension

Onsite canteen

Free parking

Employee discounts

Wellbeing programs

Job summary

Bosch Group in Denham is offering a full-time apprenticeship in Business Administration (Level 3) at the Bosch Training Centre. You will coordinate training events, manage customer enquiries, and support sales planning while gaining hands-on experience in a global company.

The role prioritises organisation, customer service, and collaboration with UK and international teams. Eligible applicants must be UK residents and hold minimum Level 2 Maths & English; driving licence is preferred.

Qualifications

• 18+ age required for safeguarding.
• UK citizen or right to work in the UK.
• Residency in the UK/EEA for last 3 years (or UK-resided).
• Must be able to work full-time in an office environment.

Responsibilities

• Promote Bosch Service Training portfolio and increase course uptake.
• Support development of sales plans and revenue targets.
• Serve as a main contact for customers and manage enquiries.
• Liaise with customers, suppliers and stakeholders for scheduling and delivery.
• Coordinate training events at the Bosch Service Training Centre and nationwide.
• Assist with invoicing, cost tracking and revenue reporting.

Skills

Microsoft Office

LMS

CRM systems

SAP

Customer service

Organisation & time management

Proactive mindset

Education

Business Administration apprenticeship level 3

Level 2 GCSE Maths & English

Tools

CRM

SAP

Learning Management System (LMS)

Job description

The Automotive Aftermarket technical training department for Robert Bosch Ltd is located at the class-leading Bosch Training facility in Denham. The role is ideal for any individual with experience in training coordination with customer focus.

The IMI accredited Bosch Service Training Centre is primarily responsible for delivering training programmes designed to provide independent vehicle workshops with the core skills required to be successful in today’s complex and dynamic automotive market. This is an excellent opportunity to work as part of a successful team for a global company.

Key Responsibilities

• Promote the Bosch Service Training portfolio to increase course uptake, customer retention, and revenue.
• Support the development of sales plans and contribute to achieving departmental revenue targets.
• Act as a key point of contact for customers, managing course enquiries and maintaining ongoing engagement.
• Liaise with customers, suppliers and stakeholders to support the planning, scheduling and successful delivery of training programmes.
• Collaborate with internal departments (UK and global) to align training solutions with broader business objectives.
• Oversee the coordination of training events at the Bosch Service Training Centre and nationwide locations.
• Manage logistical requirements for regional training delivery across the UK and Ireland.
• Allocate and manage resources to ensure efficient and effective course delivery.
• Ensure accurate system updates relating to delegates and training records via internal systems and LMS platforms.
• Support internal finance processes including invoicing, cost tracking, and revenue reporting.
• Monitor performance metrics including course utilisation, customer acquisition, and conversion rates.
• Contribute to forecasting and reporting activities to support strategic planning.
• Manage preand post-course administration activities to ensure a seamless customer experience.
• Support the Training Manager with operational and commercial initiatives.
• Maintain high standards of communication with delegates and organisations on a daily basis.

Your profile

• 18+ age due to safeguarding
• Strong customer engagement and relationship skills.
• Excellent communication skills, both written and verbal.
• Strong organisational, time management, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Experience using Learning Management Systems (LMS).
• Experience with CRM, database systems or SAP is desirable.
• Self-motivated, proactive, and results-driven.
• Ability to work both independently and collaboratively across teams.
• Strong focus on delivering excellent customer service.
• Full UK driving licence

Contact & additional information

• Apprentice will be studying towards Business Administration apprenticeship level 3.
• Full time in the office.

To be eligible for an apprenticeship, you must:

• Bea UK citizen or have proof of your right to work in the UK.
• Have lived in the UK or European Economic Area (EEA) for the last 3 years or more.
• If you are not a UK or EEA citizen, you must have resided in the UK for the last 3 years.

To apply for the programme, participants cannot:

• Be enrolled in full-time education
• Be currently participating in another apprenticeship programme
• Be currently pursuing another qualification that is government-funded

Participants will need to provide evidence of level 2 qualification in Maths & English at GCSE grade C or equivalent* or work towards obtaining these throughout the programme. If candidates don't have these qualification certificates, they will be supported in:

• Locating their certificates through a 3rd party company

and/or

• Achieving Level 2 through additional coaching

If participants are in the UK on the EU settlement scheme, their ‘visa’ needs to cover the whole period of the apprenticeship. They also require an employment contract that covers the whole period of the apprenticeship.

YouTube

At Bosch, we care; for you, our business, and our environment.

Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch-teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond ‘business’. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock- solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. Work #LikeABosch.

Well connected to public transport

This locations offer easy access to trains and/or buses—making your commute smooth, fast, and eco-friendly.

Well being and mental health programs

Your wellbeing matters—access mental health programs, Employee Assistance Programs (EAPs), and support whenever you need it.

Committed to DEI

At Bosch, diversity, equity, and inclusion are at the heart of our culture—everyone is valued, respected, and empowered to thrive.

Onsite Canteen & Dining Areas

Fuel your day with fresh meals and snacks from our onsite canteen and comfortable dining spaces.

Free Parking & EV Charging

Enjoy free onsite parking plus convenient electric vehicle charging stations to support sustainable commuting.

Benefits & Services

Enjoy a range of perks—from Bosch product discounts to savings at popular high street brands. We've got your back, in and out of work

Company pension scheme

Secure your future with our company pension—matched contributions up to 8%.

YouTube

Welcome to Bosch

Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world.

Welcome to Bosch.

The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland.