Customer Supply Chain Apprentice

Robert Bosch Group; Denham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual bonus

Health cash plan

Life assurance

Discounted benefits

Job summary

Robert Bosch Group in the United Kingdom is offering a fixed-term apprenticeship in Supply Chain based in Nuneaton. The role focuses on customer liaison, order tracking, and process improvement using digital tools.

You will work 2–3 days on-site per week while studying, with a path toward data-driven logistics optimization. The programme requires GCSE-level Maths and English, a UK resident, and the pre-existing right to live and work in the UK for the duration of the apprenticeship.

Qualifications

• Bachelor/Master in Supply Chain or related field.
• Eager to learn about AI, automation tools, digitalisation and data.
• Customer oriented with passion for customer service.
• Structured and organised with ability to communicate across hierarchy levels.
• Negotiation and presentation skills.
• Self-motivated, able to work independently or in a team.
• Excellent English communication skills, verbal and written.
• Proficient in Microsoft Office; knowledge of SAP, Power Apps and Power BI desirable.
• Willing to travel domestically and internationally.

Responsibilities

• Interface between customer and central logistics in replenishment, transport and warehouse.
• Proactive tracking of orders and delivery dates to ensure customer satisfaction.
• Manage solutions for customer requirements and KPI analysis.
• Coordinate with sales team and monitor stock levels.
• Drive continuous improvement using digitalisation and automation tools.
• Perform data interpretations to derive actionable recommendations (Power BI, Power Automate).

Skills

English communication

Customer service

Multitasking

Teamwork

Structured/organised

Negotiation/presentation

Independent working

Willingness to learn AI/digital tools

Education

Bachelor/Master in Supply Chain or related field

Tools

SAP

Power Apps

Power BI

Power Automate

Microsoft Office

Job description

Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world.

Welcome to Bosch.

The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland.

Job Description

• Interface between the customer and our central logistics organisation in all aspects, (i.e. replenishment, transport, and warehouse).
• Proactive tracking and monitoring of customer orders and delivery dates with the aim of ensuring customer satisfaction.
• Implementation, follow-up and project management of Solutions for customer requirements.
• Management of automated 2-Way Electronic Data Interchange between Bosch and Customers, (i.e. Orders, Confirmations, etc.).
• Close coordination and collaboration with the sales team.
• Monitoring stock levels, proactive follow-up of discrepancies.
• Creation and analysis of KPIs and definition of corrective measures.
• Contribute to the continuous improvement of the Supply Chain; Process improvements using Digitalization and Automation tools.
• Deriving recommendations for action using data analysis/interpretations (e.g. Power BI, Power Automate, etc.).

Qualifications

• Education (Bachelor/ Master) in Supply Chain or Related Field.
• Eager to learn about AI, Automation Tools, Digitalisation and Data.
• Customer Oriented and Passionate about Customer Service.
• Structured and organised, with the ability to communicate at several hierarchy levels.
• Negotiation and Presentation skills.
• Self-motivated and able to work independently as well as part of a team.
• Excellent English communication skills both verbal and written.
• Excellent Microsoft Office and computer skills
• Able to Multitask and be Flexible.
• Able to Travel Domestically and Internationally where needed.
• Interest in Engineering, Innovation and / or the Automotive Industry is beneficial.
• Knowledge of SAP, Power App.s, and previous Supply Chain experience is desirable.

Additional Information

On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits.

This is a fixed term role over 18-24 months (depending on the length of study/course provider). There may be the option to study remotely but there is a requirement to work in the Nuneaton office 2/3 days per week. You must have the pre-existing right to live and work in the UK at the start date of the role and for the duration of the apprenticeship scheme. You must meet this eligibility criteria at the start date of the course.

To be eligible for the apprenticeship, candidates must have achieved a grade 4 (C) or above in both Maths and English at GCSE level.

• Be a UK resident and live in England 50% of the year
• Have lived in the EU or the UK for the previous 3 years continuously

The start date for this role is asap