Training and event coordinator

Siemens; Goole; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Flexible working

24/7 mental health support

Subsidised gym memberships

Subsidised Bupa healthcare

Enhanced sick pay

Annual Bonus

Job summary

Siemens Mobility Goole is seeking a Training and Events Coordinator to deliver training and event administration for Siemens Mobility and Education and Skills. You will maintain training records, handle customer queries by phone and email, and coordinate courses and events to meet company requirements.

You’ll work closely with Senior Management to develop training plans, manage events, and ensure resources and payments are processed efficiently, while supporting learner well-being and

Qualifications

• Excellent planning and administration skills.
• Customer service experience.
• Highly organized with attention to detail.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Yammer).

Responsibilities

• Work with Senior Management to develop, manage and deliver training plans and calendar for Siemens Mobility and NTAR.
• Coordinate and manage all training events, ensuring trainers, resources and equipment are in place.
• Handle general and booking enquiries, pre-events queries and assist with social media queries.
• Manage payments queries (PO and Card) and process telephone payments when required.
• Ensure resources are available for events and classroom setup (AV, seating, refreshments).
• Welcome delegates, manage check-in and assist delegates with on-day queries.

Skills

Planning & administration

Customer service

Highly organized

Microsoft Office Suite

Education

L&D NVQ Level 3

Tools

Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Yammer)

Job description

Training and events coordinator

At Siemens Mobility, we believe our people are the cornerstone of our success. We are committed to nurturing a supportive and inclusive environment where every team member can thrive. Join our global community, where your growth and development are as important as our shared mission to innovate and transform the Rail industry.

At Siemens Mobility, we believe our people are the cornerstone of our success. We are committed to nurturing a supportive and inclusive environment where every team member can thrive. Join our global community, where your growth and development are as important as our shared mission to innovate and transform the Rail industry. We are currently recruiting for a Training and Events Coordinator to join our Education and Skills team in Siemens Mobility Goole site to provide effective and efficient training and event administration service for Siemens Mobility and Education and Skills. As Training and Events Coordinator, you will maintain the integrity of training and safety critical competency assessment records and filing systems; type and/or enter data into computer systems, including word processing, spreadsheet, presentation, database, or specialised software packages. You will handle customer and business queries by telephone and email, including general and sales queries, payments and invoicing activity; manage the Academy day to day running and coordinate the delivery of training courses and events to meet external businesses, individual, departmental and company requirements

Our Siemens Mobility UKI Central Functions business unit provides the strategic backbone, delivering essential operational, financial, and administrative support for innovative transportation solutions and projects across the UK and Ireland.

You‘ll make a difference by .

• Work closely with Senior Management to develop, manage, and deliver the training plans and calendar for Siemens Mobility and NTAR
• Using the relevant business systems, coordinate and manage all training events to ensure trainers, resources and equipment is in place; manage training requisitions and ensure joining instructions, completion certificates, course content availability for download
• Handle general and booking enquiries, pre-events queries and assist with social media queries
• Handle payment queries (PO and Card) and take telephone payments if required, updating the relevant systems with payment information
• Ensure all required resources are available and in place for events
• Notify maintenance resource to ensure classroom layout is correct
• Welcome delegates, manage check out and assist with general on the day queries from delegates
• Ensure delegate entry to site and parking
• Ensure tea/coffee facilities refreshed, lunch placement and clearance
• Ensure consumables, instructions, equipment in training rooms (i.e. check AV equipment)
• Assist in maintaining arrangements for learner well-being, safety, and safeguarding
• Capture and report on learner and stakeholder satisfaction data
• Carry out research, sourcing external suppliers and provide suitable and cost-effective solutions

What You’ll Need To Succeed...

Essential:

• Excellent planning and administration skills
• Customer service experience
• Highly organised with attention to detail
• Experienced in using Microsoft Office Suite (Outlook, Word, Excel, Sharepoint, Yammer)

Preferred:

• L&D NVQ Level 3
• Administration and database management experience desirable
• Good presentation skills
• Knowledge of the Apprenticeship cycle and supporting processes
• Relevant training qualification (CIPD or similar)
• OFSTED & ESFA rules and guidance
• Relevant event management training

At Siemens Mobility, we believe that work should work for you. We go beyond standard benefits to create an environment where our people feel supported, empowered and valued both professionally and personally.

Wellbeing: Flexible working, 24/7 Mental health support, Subsidised gym memberships, Subsidised Bupa healthcare, Enhanced sick pay

Financial: Match and More pension, Life assurance, Perks at Work discounts, Cycle to Work scheme, Annual Bonus

Family: Day-one parental rights, Shared parental leave, Extra holidays for length of service, Enjoy 26 days annual leave (plus public holidays), with the flexibility to buy or sell up to 5 days each year, volunteering days and sabbaticals

Personal Growth: Access to online learning, Support for external training and development opportunities, Inclusive culture promoting equality and belonging, Active employee networks, Opportunities to grow your skills and career

Join Siemens Mobility where your wellbeing, growth, and future matter.

Transform The Everyday with us

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

We are a Disability Confident Employer and welcome applications from all individuals, including those with disabilities. If you require any reasonable adjustments during the recruitment process, please contact your recruiter, who will be happy to support you.

Safeguarding Responsibilities:

We deliver Apprenticeships and are therefore an educational provider, that is committed to maintaining the highest standards of safety and excellence in education. As part of our commitment to safeguarding and legal compliance, we require all applicants to complete the following documentation before proceeding to the interview stage.

Uphold and implement the company’s safeguarding policies and procedures.

Ensure the safety and welfare of all vulnerable adults and children in accordance with statutory requirements.

Attend regular safeguarding training and maintain up-to-date knowledge of best practices and legislation.

Report any concerns regarding vulnerable adults and children’s welfare to the designated safeguarding lead promptly and accurately.

Foster a culture of vigilance and continuous improvement in safeguarding practices.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. All convictions, cautions, and bind-overs, including those regarded as 'spent', must be declared. The successful candidate will be required to undergo an enhanced Disclosure and Barring Service. (DBS) check and provide satisfactory references.