Training Administrator

Sunbelt Rentals Careers; Nottingham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading equipment rental company as a Training Administrator in Nottingham. You will support the Training Department by planning and coordinating training sessions, providing excellent customer service, and ensuring compliance with training standards. With opportunities for personal development and a flexible rewards package, this is an exciting role for someone looking to grow within the industry.

Benefits

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Company pension scheme

Qualifications

• Demonstrable customer service and administration skills.
• Confident IT skills including proficiency in Microsoft Office.
• Experience coordinating with internal stakeholders and/or external suppliers is desirable.

Responsibilities

• Proactively plan training using forecasting tools.
• Coordinate and process all training bookings and related enquiries.
• Maintain accurate training records in the Learning Management System (LMS).

Skills

Customer Service

Administration

IT Skills

Problem Solving

Communication

Flexibility

Tools

Microsoft Office

Learning Management Systems

Job description

About The Role

We are continuing to experience an exciting period of company growth, so it’s a great time to join our friendly team where you will play a key role in supporting the Training function.Joining an established and busy team, this is a great opportunity to an administrator who is looking for a new challenge.

In the role of a Training Administrator you will be required toprovide high levels of quality service to all customers in line with company policy and procedure to support the delivery of the Training Department targets andoffering support with enquires andseamlessly converting them into sales and training course bookings. Key Duties will include:

• Proactively plan training using forecasting tools, including expiring certifications and new starter requirements.
• Coordinate and process all training bookings and related enquiries promptly and accurately.
• Schedule and manage both internally and externally delivered training sessions, ensuring minimal disruption to operations and optimal use of resources.
• Liaise with external training providers and accredited training bodies, raise purchase orders, resolve invoice queries, and track internal cross-charges.
• Ensure all course related information, confirmations and joining instructions are sent accurately and timely
• Maximise training efficiency by identifying opportunities to group attendees or schedule related courses.
• Coordinate trainer availability, manage training and assessment scheduling, and file training paperwork for compliance and audit readiness.
• Maintain accurate and up-to-date training records, certifications, and documentation in the Learning Management System (LMS).
• Support the team with day-to-day administrative and reporting duties, ensuring adherence to internal training and competence standards.
• Deliver high-quality internal customer service by managing queries professionally via email and phone, building positive stakeholder relationships, and responding within agreed timeframes.

What can we offer you in return?You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

• Demonstrable customer service and administration skills
• Confident IT skills, including proficiency in Microsoft Office (Excel, Outlook, Word) and the use of web-based systems or Learning Management Systems (LMS).
• Strong problem-solving skills and the ability to use initiative when making decisions or handling issues.
• Excellent written and verbal communication skills, with the ability to interact professionally at all levels.
• Ability to manage multiple tasks and respond flexibly to changing priorities.
• Experience coordinating with internal stakeholders and/or external suppliers or training providers is desirable.
  
• Able to work both independently and as part of a team – you’ll be an effective team member with a highly supportive, collaborative approach.
• A proactive approach to delivering high standards of internal customer service.
• Understanding of compliance requirements and the importance of accurate record-keeping.
• Comfortable using your own initiative to make decisions in line with company policies and pricing structures
• A flexible and adaptable approach, you’ll enjoy a fast-paced environment

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.