Training Administrator

D7 Recruitment; Castleford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the training sector is seeking a Training Coordinator to manage administrative tasks and coordinate training activities. The role involves liaising with clients, maintaining training accreditations, and ensuring all training requirements are met. Ideal candidates will possess strong communication skills and a solution-focused attitude.

Benefits

Casual dress code

Company events

Company pension

Qualifications

• Confident communicator with stakeholders.
• Excellent planning and prioritization skills.
• Solution-focused attitude with problem-solving abilities.

Responsibilities

• Book training courses for clients and coordinate the Open Training calendar.
• Maintain relationships with external suppliers and manage accreditation.
• Handle end-to-end process for bespoke training and maintain accurate records.

Skills

Communication

Planning

Problem Solving

Job description

D7 Recruiting is currently seeking a Training Coordinator. This role involves a range of administrative and coordination tasks, such as managing phone calls, liaising with clients, and building stakeholder relationships. The coordinator will also be responsible for maintaining all training accreditations for the business.

Responsibilities (but not limited to):

1. Book training courses for clients, ensuring all requirements are met.
2. Coordinate the company's Open Training calendar and complete all associated actions.
3. Liaise with the Operations Manager regarding the resource planner and coordinate trainers' calendars.
4. Maintain strong relationships with external suppliers, including associate trainers, ensuring they meet the business needs.
5. Source and monitor providers used for outsourcing.
6. Manage accreditation, ensuring all scheme rules are adhered to at all times.
7. Handle the end-to-end process for bespoke training, including preparing training materials, confirming final details with clients and trainers, and issuing post-course certifications.
8. Collect and review evaluation data, implementing necessary actions as a team.
9. Provide training data to support business decisions.
10. Maintain accurate records of all training activities.
11. Resolve queries related to training activities.
12. Manage open course bookings and monitor fill rates.
13. Adhere to all company policies and procedures.
14. Undertake any reasonable requests made by Directors and the management team.

Key Personal Characteristics:

1. Confident communicator with internal and external stakeholders.
2. A team player, working positively and respectfully with others.
3. Excellent planning and prioritization skills.
4. Solution-focused attitude with problem-solving abilities.
5. Willingness to take full ownership of the role and go above and beyond.

Benefits:

• Casual dress code
• Company events
• Company pension