Trainee White Goods Engineer

TN United Kingdom; St Albans; On-site; GBP 28,000 - 32,000; Full time

Job summary

Join a forward-thinking company as a Trainee White Goods Engineer, where you'll receive comprehensive training to become fully qualified in just a few months. This role combines technical skills with exceptional customer service, ensuring every interaction leaves a positive impression. You'll be part of a supportive team, dedicated to enhancing customer experiences while working with cutting-edge technology. With a focus on sustainability and personal growth, this opportunity is perfect for those eager to build a rewarding career in the tech industry.

Benefits

30 days annual leave

Performance bonuses

Tech discounts

Wellbeing initiatives

Comprehensive training

Qualifications

• Basic electrical knowledge in theory and practice.
• Repair or installation experience with electric products.

Responsibilities

• Testing, diagnosing, and repairing white goods in customers' homes.
• Managing your own schedule while driving a company van.

Skills

Electrical Knowledge

Customer Service

Repair Skills

Basic Electrical Theory

Education

High School Diploma

Job description

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Trainee White Goods Engineer
Stevenage
Stevenage Customer Service Centre
Permanent
Full Time

Salary: £28,000 – £32,000 per annum depending on experience plus quarterly bonus

Shift Pattern: Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis). No Sundays!

Locations: Bedfordshire/Hertfordshire and N, NW & EN London postcodes

If successful, you will start on Monday 9th June and need to be available for the first 4 weeks for induction and training.

At Currys, our passion is to help everyone enjoy amazing technology. As the UK's leading tech retailer, we pride ourselves on excellent customer service, achieved by our team of 25,000 dedicated colleagues. You'll be part of a supportive team, learning and growing together.

We’re seeking Trainee White Goods Engineers to join our Repair Team. This role offers industry-leading NPS and a first-visit fix rate!

As a Trainee White Goods Engineer, you'll bring basic electrical knowledge and receive comprehensive training to become a fully qualified White Goods Engineer within 2-4 months, turning each day into an adventure!

Building rapport with customers is as important as technical skills. You'll learn to diagnose, repair, and maintain appliances, ensuring positive customer experiences.

Role overview:

As part of this role, you’ll be responsible for:

• Testing, diagnosing, and repairing white goods in customers' homes
• Applying technical knowledge across various appliances
• Managing your own schedule while driving a company van
• Enhancing our reputation as home service experts

Success requires excellent customer service skills and positive engagement.

You will need:

• Repair or installation experience with electric or electro-mechanical products
• Basic electrical knowledge in theory and practice
• Passion for delivering great customer service
• Ability to handle heavy white goods
• A full UK driving license with no more than 6 penalty points

We offer 30 days of annual leave, performance bonuses, tech discounts, wellbeing initiatives, and comprehensive training to support your career growth. Join us to build skills for life, contribute to sustainability, and be part of an inclusive, diverse team. For application assistance, please email [emailprotected].