Trainee Third Party Claims

Markerstudy Group; Chelmsford; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A leading insurance firm is seeking Trainee Third Party Operation Support Handlers for a hybrid role based in Chelmsford. You will assist in claim handling activities and gain expertise in a dynamic claims environment. The position offers full training, development pathways, and a supportive team culture. Ideal candidates will be organized, proactive, and possess strong computer skills.

Benefits

Tailored training and coaching

Collaborative team culture

Clear development pathways

Qualifications

• Working knowledge of motor claims is desirable but not required.
• Ability to adapt and handle short notice requests.
• Highly organized with prioritizing skills.

Responsibilities

• Undertake general claim administration tasks.
• Raise payments to suppliers.
• Manage various mailboxes and respond to correspondence.

Skills

Proactive

Excellent computer skills

Organizational skills

Team player

Commercial awareness

Tools

Microsoft Office

Job description

Overview

Trainee Third Party Operation Support Handlers

Locations: Tunbridge Wells, Manchester, Chelmsford, Whitstable, Haywards Heath

Hybrid working - typically 1 day per week in the office once probation is complete

About The Role

We’re looking for proactive Operational Support Handlers to join our growing team.

Your role will include providing support to the Third Party Claims Operation, providing dynamic and accurate interactions to compliment claims handling activities across Personal Injury, Credit Hire, Property Damage & Complex as well as some support to other business areas.

We’ll support you with full training, a personal development plan, and clear career progression opportunities. Performance is measured against transparent KPIs, with annual reviews and the chance to earn an annual pay review.

What You’ll Be Doing

• Undertaking general claim administration tasks.
• Raising payments to suppliers.
• Bordereaux processing.
• Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits.
• Manage various mailboxes and actioning process which support the wider department.
• Promptly and pro-actively responding to incoming correspondence.
• Liaising with suppliers to ensure delivery of customer service.

What We’re Looking For

• Working knowledge of Motor claims is desirable but, full training will be provided.
• Ability to adapt and deal with short notice request, delivering accurate and timely completion.
• Excellent computer skills, including industry wide software including Microsoft Office.
• Highly organised, with the ability to prioritise your own workload.
• Team player with a “Can do” attitude
• Commercially aware and adaptable, with a willingness to learn and grow.

What We Offer

• Hybrid working (typically 1 day in the office per week once probation is complete).
• Clear development pathways with tailored training and coaching.
• A collaborative and supportive team culture.
• The chance to build specialist expertise in a dynamic claims environment.