Trainee Team Leader - Residential Care & Mentorship

Gofal Cymru Care Ltd; Cardiff; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Private Medical Scheme

Career development and CPD

Career progression within a growing

Cycle to Work Scheme

Employee Referral bonus program

Supportive and inclusive working env.

Meaningful difference in people’s live

Job summary

Gofal Cymru Care Ltd in Wales is seeking a Team Leader to work with the Manager and lead a team of Support Workers in one of our care homes, overseeing day-to-day operations and ensuring the health and well-being of individuals we support.

You will mentor staff, manage rotas, and ensure care plans are followed, while upholding company policies and safeguarding standards; the role requires flexible working and commitment to person-centred care.

Qualifications

• QCF/NVQ Level 3 in Health & Social Care (or equivalent).
• Minimum 2 years’ experience in a residential care setting.
• Experience supporting children / young people with learning disabilities and/or mental health needs.
• Previous experience mentoring staff or acting as a role model.
• Strong communication skills (written, verbal, and IT).
• Willingness to work flexibly across rota (including evenings, weekends, bank holidays, sleep-in and wake-in duties).
• Willingness to work towards QCF level 5
• Experience managing rotas or shift planning
• Familiarity with Boots medication systems
• Understanding of safeguarding and internal audit processes
• Knowledge of Positive Behaviour Support or similar models
• Full UK driving licence

Responsibilities

• Provide leadership to the team, acting as a positive role model at all times for both staff and residents.
• Develop your own skills and abilities through training and on the job experience and disseminate your experience and knowledge to the staff team.
• Manage staff rotas, overseeing the ongoing day to day organisation and smooth running of the home.
• Allocate work to staff, agreeing objectives and work plans, assessing performance and giving appropriate feedback to staff and management.
• Oversee, support and mentor staff members, identifying any training needs and ensuring they are following individuals’ care and support plans in line with company policies and procedures.
• Carry out delegated HR related tasks, including supervisions and return to work interviews following sickness absence.
• Deputise as required in the absence of the care home manager.
• Ensure there is adherence to company policies, procedures and guidelines as well as regulatory and statutory obligations.
• Provide support, practical help, and personal care to individuals in accordance with their needs and care plans, ensuring the holistic needs of each individual are met using a person centred approach.
• Deal appropriately with any behaviours of concern, record and monitor it and actively look for solutions.
• Observe and promote individuals’ choice, independence, dignity and privacy, and support them to ensure they achieve their goals.
• Liaise and form professional working relationships with individuals’ family members, health care professionals and other external stakeholders to ensure the continued health and well-being of those we support.
• Administer medication as prescribed and in accordance with company policy.
• Participate in the assessment, development, implementation and review of individuals’ care plans, risk assessments, management guidelines and other documentation, ensuring files are updated and accurately maintained.

Skills

Strong communication

Leadership

Education

QCF/NVQ Level 3 in Health & Social Care

Tools

Boots medication systems

Job description

Gofal Cymru Care Ltd in Wales is seeking a Team Leader to work with the Manager and lead a team of Support Workers in one of our care homes, overseeing day-to-day operations and ensuring the health and well-being of individuals we support.

You will mentor staff, manage rotas, and ensure care plans are followed, while upholding company policies and safeguarding standards; the role requires flexible working and commitment to person-centred care.