Trainee Senior Conductor - Crewe

wmtrains; Crewe; On-site; GBP 22,000 - 30,000; Full time

Job summary

wmtrains at Crewe depot is recruiting a Trainee Senior Conductor to help deliver a safe, reliable rail service. You will assist passengers, answer queries, and issue tickets while prioritising safety for customers and crew.

This frontline role requires cash handling experience, strong communication, and the ability to work shifts Monday to Saturday with some Sundays. Access to your own transport is recommended; applicants should live within a 60-minute radius of Crewe.

Qualifications

• Experience in cash handling and customer service.
• Available for shifts Monday to Saturday, with occasional Sunday shifts.
• Own transport recommended to reach Crewe on time.

Responsibilities

• Assist passengers with queries and guidance.
• Check and issue tickets to customers.
• Support the safe operation of the rail service and crew.

Skills

Cash handling

Customer service

Shift work

Communication skills

Job description

Your Journey Starts Here – Recruiting Conductors for 2027!

Join us as a Trainee Senior Conductor at our Crewe depot and play a key role in delivering a safe, reliable, and customer-focused rail service.

In this vital frontline role, you’ll help ensure the smooth running of our services by assisting passengers with queries, checking and issuing tickets, and prioritising the safety of both customers and crew.

We’re looking for individuals with experience in cash handling and customer service—whether from retail, hospitality, or another customer-facing environment. You’ll be approachable, confident, and calm under pressure, with excellent communication skills. Flexibility is key, as the role involves working shifts Monday to Saturday, with occasional Sunday shifts as agreed. Due to early starts and late finishes, access to your own transport is recommended.

Please note: We will only be accepting applications from candidates who live within a 60-minute radius of CREWE.

Your application will be considered for Crewe