Trainee Sales Advisor

Dovetail Recruitment Ltd; Christchurch; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Discounts on products

Free onsite parking

Pension contribution

Training and development

Annual leave entitlement

Job summary

Dovetail Recruitment Ltd. is helping a Christchurch-based retailer recruit a Trainee Retail Sales Advisor. You will deliver exceptional customer service, advise on product choices, and promote offers to maximise sales while learning the business inside out.

You’ll work five days a week from 9:00 to 17:30, with some weekend shifts on a rota. Benefits include bonuses, pension contributions, training, free parking, and annual leave.

Qualifications

• Outstanding levels of customer service.
• Professionalism and enthusiasm to deliver a great customer experience.
• Ability to work under pressure and hit clear goals.
• IT literacy with Office 365, Word & Excel.
• Show initiative to work independently and in a team.
• Strong problem solving abilities.

Responsibilities

• Greet customers who enter the store.
• Advise on product selection and promote in-store offers.
• Assist shoppers to find products and upsell.
• Work on the CRM to maximise opportunities and gather leads.
• Communicate with customers face to face and digitally.
• Process sales orders and handle payments.

Skills

Customer service

Professionalism

Working under pressure

IT literacy

Office 365

Initiative

Problem solving

Tools

Office 365

Word

Excel

Job description

Our well-established retail client based in Christchurch have an exciting opportunity for a Trainee Retail Sales Advisor to join their expert customer sales team. You will become the best in the industry, offering knowledge and expert advice to ensure you always delight customers. The package on offer will incorporate basic salary, various commission levels dependant on targets achieved and individual and departmental bonuses on targets achieved. You will receive a range of benefits which includes, preferential discounts on products and free onsite parking.

Salary and Benefits:

• A competitive starting salary, with an uncapped OTE
• Working 5 days per week 9.00 am - 5.30 pm, and some weekends on a rota basis
• Bonus incentives and commission
• Pension contribution
• Training and learning development
• Free parking
• Annual leave entitlement

Duties and Responsibilities:

• Greet customers who enter the store
• Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers
• Assisting shoppers to find the goods and products they are looking for, enhancing sales through add on's and upselling.
• Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow ups are carried out, therefore gaining the highest levels of sale conversion
• Communicate with customers both face to face and digitally
• Efficiently and accurately process sales orders
• Process cash and card payments

Minimum Skills and Experience Required:

• Able to demonstrate outstanding levels of customer service
• Demonstrate professionalism and enthusiasm to deliver a great customer experience
• An ability to work under pressure, to clear goals and targets while maximising opportunities
• IT literate with Office 365, Word & Excel
• Show initiative to work independently and within a team
• Problem solving ability

This Trainee Retail Sales Advisor job in Christchurch would suit candidates from a customer facing, and or, sales background, and who have excellent communication skills