Aspiring Retail Sales Advisor: Train to Upsell & Delight

Dovetail Recruitment Ltd; Hurn; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Free onsite parking

Discounts on products

Annual leave entitlement

Training and development

Pension contribution

Job summary

Dovetail Recruitment Ltd in Christchurch is seeking a Trainee Retail Sales Advisor to join the expert customer sales team. You will greet customers, offer guidance on product selection and promote in-store offers.

You will process orders, handle payments and use CRM to maximise sales opportunities and follow up with leads. You will work five days per week from 9:00 am to 5:30 pm, with some weekends on a rota basis.

Qualifications

• Outstanding levels of customer service
• Professionalism and enthusiasm to deliver a great customer experience
• Ability to work under pressure to hit clear goals and targets
• IT literacy with Office 365, Word & Excel
• Initiative to work independently and within a team
• Problem solving ability

Responsibilities

• Greet customers who enter the store
• Give advice and guidance on product selection to customers and promote in-store offers
• Assist shoppers to find products and upsell/add-ons
• Work on the CRM to maximise opportunities and gathering leads
• Follow up with customers to maximise sale conversion
• Process sales orders and handle cash and card payments

Skills

Customer service

Communication

Sales skills

Teamwork

Tools

Office 365

Word

Excel

Job description

Dovetail Recruitment Ltd in Christchurch is seeking a Trainee Retail Sales Advisor to join the expert customer sales team. You will greet customers, offer guidance on product selection and promote in-store offers.

You will process orders, handle payments and use CRM to maximise sales opportunities and follow up with leads. You will work five days per week from 9:00 am to 5:30 pm, with some weekends on a rota basis.