Trainee Restructuring Administrator

BTG; Hull and East Yorkshire; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Company pension

Cycle to work scheme

Option to Buy Holidays

Professional Qualification Support

Enhanced maternity and paternity leave

Social events throughout the year

24/7 Access to virtual GP + Mental Hea

Job summary

BTG is recruiting for a trainee insolvency support role in the UK. You’ll assist in managing cases, handle emails and calls, draft correspondence, and help maintain client and creditor files.

Full training will be provided to develop expertise in insolvency processes. You’ll engage with clients and stakeholders and contribute to resolving challenging financial situations while developing professional skills in a supportive PLC environment.

Qualifications

• No insolvency experience required; training provided.
• Strong communication and customer service skills are essential.
• Excellent attention to detail and organisational ability.
• Proactive and able to take on new challenges.
• Comfortable working both independently and as part of a team.
• Confident with IT and digital tools.

Responsibilities

• Support colleagues in handling insolvency cases (liquidations, administrations, bankruptcies).
• Assist in managing incoming emails and phone calls with timely, professional responses.
• Draft and send correspondence to schedule and coordinate new meetings.
• Maintain client and creditor files and follow up with parties as needed.
• Communicate with clients, creditors and stakeholders to build relationships.
• Investigate financial issues, review documents, and compile reports to aid resolution.

Skills

Communication skills

Customer service

Attention to detail

Organising tasks

Problem solving

Willingness to learn

Teamwork

Education

GCSE Maths and English (9-4) or equivalent

Job description

• Support experienced colleagues in managing insolvency cases such as liquidations, administrations, and bankruptcies.
• Assist in managing and organising incoming emails and phone calls, ensuring timely and professional responses.
• Draft and send correspondence to schedule and coordinate new business meetings.
• Maintain client and creditor files, and handle routine communication and follow-ups with both parties.
• Communicate with clients, creditors, and other stakeholders, building strong professional relationships.
• Investigate financial issues, review documents, and compile reports to help resolve challenging situations.
• Develop a deep understanding of insolvency law and processes through hands‑on training and formal qualifications.

What we're looking for

We don’t expect you to have experience in insolvency – we’ll teach you everything you need to know!

• Have a desire to work in a professional services environment
• Are curious, eager to learn, and enjoy solving problems.
• Have strong communication and customer service skills
• Proactive and open to taking on new challenges
• Have excellent attention to detail and a knack for organising tasks.
• Eager and willing to learn new skills
• Communicate clearly and confidently, both in writing and face‑to‑face.
• Comfortable to work both independently and as part of a team
• Confident with IT
• Are resilient and able to stay calm under pressure.
• Have a 9 to 4 in Maths and English at GCSE or equivalent

Whether you’re a recent graduate, a career changer, or someone with relevant skills like administration, accounting, or client service, we’d love to hear from you!

As a broader PLC group, we’ve doubled in size since 2019 and we have ambitions to maintain that growth profile moving forward, so we’re looking for people who want to help us shape our future. We value applied intellect, curiosity and an entrepreneurial spirit and we’re committed to creating an inclusive environment where everyone can thrive.

• Company pension
• Cycle to work scheme
• Option to Buy Holidays
• Professional Qualification Support
• Enhanced maternity and paternity leave
• Social events throughout the year
• 24/7 Access to virtual GP + Mental Health Support

What is insolvency?

Insolvency is about helping individuals and businesses facing financial challenges. As part of our team, you'll play a crucial role in guiding clients through difficult times, helping them find solutions, and setting them on a path to a brighter future.