Trainee Property / Loss Adjuster

Exchange Street Claims & Financial Services; United Kingdom; Remote; GBP 28,000 - 42,000; Full time

Job summary

Exchange Street Claims & Financial Services in the United Kingdom is seeking a property claims professional for a homebased role handling domestic and commercial losses. You’ll conduct virtual site visits, speak directly with policyholders, and make decisions.

With Cert CII or Cert CILA qualifications (or close to it), there is a path to train into a field-based adjuster, supported by the company for progression and further qualifications.

Qualifications

• Experience handling property claims (domestic or commercial).
• Cert CII or Cert CILA or close to it.
• Willing to develop into field adjuster and progress.
• Must have driving licence and be ready to move to field work.
• Role is homebased with virtual site visits.

Responsibilities

• Handle property claims end-to-end for domestic and commercial losses.
• Carry out virtual site visits and communicate with policyholders.
• Make informed claim decisions based on policy and evidence.
• Train and progress into a field-based adjuster with on-site visits.
• Pursue further qualifications with company support.

Skills

Property claims

Policyholder communication

Decision making

Virtual site visits

Driving licence

Education

Cert CII

Cert CILA

Job description

You've got solid experience handling property claims - domestic, commercial, or both.

You're probably Cert CII or Cert CILA qualified (or close to it). And while you're good at what you do, you're ready for the next step - something with more variety, more responsibility, and a path to get out on the road.

This is that step.

You’ll join a supportive team handling property claims from cradle to grave. It’s homebased, and you’ll be managing domestic and commercial losses - carrying out virtual site visits, speaking directly with policyholders, and making decisions.

Over time, you’ll train and develop into a field-based adjuster, handling your own visits and getting stuck into more complex losses. The company will support you with further qualifications and real progression - not just lip service.

You’ll need a driving licence for when the time comes to move into the field. But for now, it’s about building the right technical foundation and getting used to doing the job properly.