Trainee Pharmacy Counter Assistant

Cohens Chemist; Little Irchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discretionary bonus scheme

4 weeks' paid holiday

Pension contributions

EAP Provided by BUPA

Staff discount

Regulatory training

Free uniform

Job summary

Cohens Chemist is seeking a Trainee Pharmacy Counter Assistant to support the Pharmacist in advising customers and promoting branch services. You will learn on the job, handle stock replenishment, and work as part of a friendly team at Mannock Medical Centre, Wellingborough.

The role offers structured training, a 35-hour week, and opportunities to develop product knowledge and customer service skills within a busy community pharmacy.

Qualifications

• Customer service experience preferred.
• Excellent attention to detail.
• Ability to work under pressure and meet deadlines.
• Good people skills are essential.

Responsibilities

• Assist customers with over-the-counter medicines and information.
• Replenish stock and support the pharmacy team.
• Contribute to providing high standard customer service in-branch.

Skills

Customer service experience

People skills

Attention to detail

Teamwork

Job description

As a Trainee Pharmacy Counter Assistant you will work under the supervision of the Pharmacist and you will assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products as well promoting the additional services that our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team.

The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. We are looking to recruit a 35-hour Trainee Counter Assistant on a permanent contract to work at our 731-branch located at Mannock Medical Centre, Irthlingborough Road, Wellingborough, NN8 1LT. The proposed shift pattern is as follows: Monday 09:00 - 17:00 (one-hour unpaid break) Tuesday 09:00 - 17:00 (one-hour unpaid break) Wednesday 09:00 - 17:00 (one-hour unpaid break) Thursday 09:00 - 17:00 (one-hour unpaid break) Friday 09:00 - 17:00 (one-hour unpaid break), The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service. You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and once qualified you will be able to confidently:

• Support colleagues in running a successful pharmacy service
• Advise Customers on how to manage common conditions encountered in the pharmacy
• Recommend over the counter products appropriately to customers
• Support colleagues with receiving and handing out prescriptions.

Additional benefits

• Discretionary bonus scheme
• 4 weeks' paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees)
• Pension contributions
• EAP Provided by BUPA
• Staff discount
• Regulatory training where required
• Free uniform

We are passionate about equal opportunities and welcome a broad diversity of talent to apply.