Trainee Optical Assistant

Specsavers; Tees Valley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Monthly bonus after probation

Full-time 37.5 hours

Specsavers Perks

Birthday day off

WeCare confidential helpline

Headspace app subscription

Pension scheme with employer contrib.

Hearing and eyecare discounts

Enhanced family leave & sick pay

Professional development opportunities

Job summary

Specsavers is seeking a proactive Trainee Optical Assistant for our Hartlepool store. You’ll contribute to an outstanding store environment, ensuring every patient receives the best care while you train and develop alongside a welcoming team.

Full-time 37.5 hours with weekend work and a generous bonus after probation. You’ll gain extensive training and access Specsavers Perks, plus pension and health-related benefits as you grow in the role.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork.
• Confidence in using IT systems.
• Excellent communication and listening skills.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Listening

Job description

Are you a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

You will be based in our Hartlepool store which is easily accessible by public transport

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £12.91 per hour - Depending on experience
• Monthly bonus available after probation
• Full time 37.5 hours (will include weekend working)
• Access to Specsavers Perks – A portal of great everyday discounts and savings
• Extra paid day off to celebrate your birthday
• Access to WeCare – UK confidential employee helplineand access to a 24/7 virtual GP
• Complimentary subscription to the headspace app
• Outstanding clinical and professional development opportunities
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Discounted hearing and eyecare benefitsfor you and your family
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).