Trainee Optical Assistant

Specsavers; Hastings; On-site; Full time

Job summary

A leading company in optics is seeking a Trainee Optical Assistant in Hastings. This role offers comprehensive training and development opportunities, focusing on excellent customer service and teamwork. Ideal for proactive individuals looking to start a career in optics.

Benefits

Up to £12.41 per hour

Pension scheme with employer contributions

Specsavers Perks portal

WeCare employee support service

Complimentary Headspace app subscription

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave

Company sick pay

Qualifications

• Passion for providing excellent customer service.
• Strong teamwork skills and good initiative.

Responsibilities

• Create an outstanding environment for customers and team members.
• Ensure every patient receives the best care.

Skills

Customer Service

Teamwork

Initiative

IT Skills

Communication

Openness to Feedback

Job description

Job Title: Trainee Optical Assistant

Are you a proactive, people-oriented individual with a passion for retail and delivering excellent customer service? If so, this Trainee Optical Assistant role could be the perfect opportunity for you, especially if you're interested in a career in optics.

As a Trainee Optical Assistant, previous experience is not required. Your main goal will be to create an outstanding environment for both customers and team members, ensuring every patient receives the best care in our stores.

Our Store

Located in Sainsbury's in Hastings, our vibrant store is a hub of activity.

Our Team

Our store boasts a dedicated team eager to welcome and support new members.

What We Offer

We provide comprehensive support, excellent training, and development opportunities, along with a range of benefits, including:

• Up to £12.41 per hour (depending on age)
• 40 hours per week, including Saturdays, Sundays, and 2-3 weekdays
• Auto-enrollment into the pension scheme with employer contributions
• Specsavers Perks portal offering discounts and savings
• WeCare employee support service for you and your immediate family
• Complimentary Headspace app subscription
• Eyecare and hearcare discounts for you and your family
• An additional paid day off on your birthday
• Enhanced family leave and company sick pay

What We're Looking For

To succeed in this role, you should possess the following skills:

• A passion for providing excellent customer service
• Strong teamwork skills
• Good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Willingness to step out of your comfort zone and try new things
• Openness to receiving feedback and a desire to develop, with our support guiding your growth

Additional Desirable Experience

While not essential, the following experience can help set you apart:

• Previous experience in a fast-paced customer service environment
• Experience in optics or audiology business
• Basic knowledge of optical and/or audiology terminology

If you meet these criteria, we encourage you to apply promptly, as the role will close once filled. Don't delay—apply today!