Trainee Optical Assistant

Specsavers; Grays, Thurrock; On-site; Full time

Job summary

A leading company in the optical retail sector is seeking a Trainee Optical Assistant to join their team at Lakeside Shopping Centre. This role is ideal for individuals passionate about customer service and teamwork. No previous experience is necessary, as comprehensive training and development opportunities will be provided. The ideal candidate will be proactive, possess excellent communication skills, and be willing to learn and adapt. Join a supportive environment that values your growth and offers various employee perks.

Benefits

Discounted benefits scheme

Extra day off for your birthday

UK confidential employee helpline

Outstanding clinical and professional development opportunities

Discounted hearing and eyecare benefits

Enhanced sick pay

Enhanced pay for family leave

Qualifications

• Passion for providing excellent customer service.
• Confidence in using IT systems.
• Willingness to step out of your comfort zone.

Responsibilities

• Create an outstanding store environment for customers and team.
• Ensure every patient receives the best care.

Skills

Customer Service

Teamwork

Initiative

IT Systems

Communication

Listening

Openness to Feedback

Job description

Job Title: Trainee Optical Assistant

Are you a proactive people person passionate about retail and providing excellent customer service? If so, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, no previous experience is necessary. Your main goal will be to create an outstanding store environment for both our customers and our team, ensuring every patient receives the best care in our stores.

Our Store

Based in Lakeside Shopping Centre

Our Team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on Offer?

Along with comprehensive support, training, and development opportunities, we offer a range of benefits, including:

• Salary £7.75 - £12.41 (depending on age)
• Full-time hours – 40 hours with weekend working
• Specsavers Perks – our discounted benefits scheme
• Extra day off for your birthday
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Discounted hearing and eyecare benefits
• Enhanced sick pay (after a year of service)
• Enhanced pay for family leave (Maternity/Paternity, etc.)

What We’re Looking For

If this sounds like you, there are a few skills needed to get started as a Trainee Optical Assistant:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• Good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Willingness to step out of your comfort zone and try new things
• Openness to receiving feedback and a desire to develop, with our support guiding you throughout your journey

Additional Desirable Experience

If you have any of the following, it could set you apart from other candidates:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge or experience of optical and/or Audiology terminology

If you meet these criteria, we encourage you to apply. Now is the perfect time to join us!