Trainee Optical Assistant

Specsavers; Margate; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Trainee Optical Assistant who is passionate about retail and customer service. This role offers the chance to develop in a supportive environment while ensuring every customer receives top-notch care. You will join a dedicated team in a busy store, where your enthusiasm for helping others will shine. With great training opportunities and a range of perks, including discounts and additional paid leave, this is an exciting opportunity to start your career in optics. If you are ready to step out of your comfort zone and embrace new challenges, apply today!

Benefits

Employee discounts

Pension scheme

Employee support service

Complimentary Headspace subscription

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave

Company sick pay

Qualifications

• Passion for customer service and teamwork.
• Confidence in using IT systems and excellent communication skills.

Responsibilities

• Create an outstanding store environment for customers and team.
• Ensure every patient receives the best care in stores.

Skills

Customer service

Teamwork

Initiative

IT systems proficiency

Communication skills

Openness to feedback

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our Store

Based in our Bognor Regis store, we are in the middle of a busy high street.

Our Team

Our store is home to a fantastic, well established team of dedicated individuals who are eager to meet you.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

1. Up to £12.41 per hour (depending on age)
2. 40 hours per week (includes weekends)
3. We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
4. Specsavers Perks - a portal to a world of great everyday discounts and savings
5. WeCare - our employee support service to help you and your immediate family when you need it most
6. Complimentary subscription to the Headspace app
7. Eyecare and hearcare discounts for you and your family
8. Enjoy an additional paid day off on your birthday to celebrate you!
9. Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

1. Passion for providing excellent customer service and making customers’ lives easier
2. Great teamwork
3. A good initiative
4. Confidence in using IT systems
5. Excellent communication and listening skills
6. Prepared to step out of your comfort zone and try something new
7. Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

1. Previous experience in a fast-paced customer service environment
2. Experience in optics or Audiology business
3. Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!