Trainee Optical Assistant

Specsavers; Caerphilly; On-site; GBP 34,440,000 - 35,129,000; Full time

Benefits offered by this job

Monthly bonus up to £150

Full-time 37.5 hours per week

Pension auto-enrolment

Specsavers Perks

WeCare support

Headspace subscription

Eyecare discounts

Charity day

Job summary

Specsavers Caerphilly is excited to welcome applicants who are eager to start a career as an Optical Assistant. This trainee role requires passion and a customer‑focussed approach, not years of experience.

You’ll receive extensive training and support from experienced Opticians and Technicians to help you grow across the business. You'll handle welcoming customers, booking eye tests, assisting with measurements and style advice, and eventually progress through professional development

Qualifications

• No specific experience required; passion and a customer‑focussed approach welcome.

Responsibilities

• Welcoming customers into store
• Booking eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking calls

Skills

Customer service

Welcoming customers

Communication

Multi-tasking

Job description

Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Located in the heart of Caerphilly town centre, our Specsavers store is a busy and thriving practice dedicated to delivering exceptional eye care and hearing services to the local community. With a strong focus on customer experience, clinical excellence and teamwork, the store provides a welcoming and supportive environment where colleagues are empowered to develop their skills and make a real difference to customers' lives. Conveniently situated on Cardiff Road, the store benefits from excellent public transport links, being just a short walk from Caerphilly train station and close to the Caerphilly Interchange bus hub, making it easily accessible for those travelling from across the surrounding area. Serving a diverse customer base, the team takes pride in providing expert advice, high-quality products and personalised care, ensuring every customer receives the best possible experience from the moment they walk through the door

Our team

Our Caerphilly team is made up of passionate, experienced and customer-focused colleagues who work collaboratively to deliver an exceptional experience for every customer. From Optical Assistants and Dispensing Opticians to Optometrists, and Contact Lens Opticians, every team member plays a vital role in providing expert care and advice. The store has a friendly and inclusive culture where teamwork, recognition and continuous learning are highly valued. Colleagues support one another to achieve shared goals, celebrate successes together and are committed to creating a positive environment for both customers and team members. Whether you're starting your career or looking to take the next step in your development, you'll be joining a welcoming team that is dedicated to helping people see, hear and feel their best.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £12.94 per hour
• Monthly bonus scheme with the opportunity to earn up to £150 per month
• Full Time - 37.5 hours per week, to include working a weekend day each week
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Optional paid charity day each year, giving you the opportunity to support a cause that matters to you

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.

Got what we’re looking for? This job will close when it's filled, so don't delay, apply today!